Business Details
About
Pizza RestaurantRestaurant Delivery ServiceTake Out Restaurant
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
3.6
331 reviews
5 stars
143
4 stars
75
3 stars
31
2 stars
18
1 star
64
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Multiple customers reported issues with incorrect orders, including missing items and wrong toppings.
Delivery Issues
Customers frequently experienced delays in delivery, with some orders arriving cold or not at all.
Food Quality
Feedback on food quality was mixed; while some praised the pizza, others complained about undercooked or soggy pizzas.
Customer Service
Customer service experiences varied widely, with some praising staff while others reported rudeness and poor handling of complaints.
Pricing Concerns
Several reviews mentioned that the prices were high compared to competitors, leading to dissatisfaction with the value received.
- BMBeth R MasonNov 15, 20255.0Great food, great selection...their delivery is fast and on-time, every time!
- RHRita HartkeOct 25, 20252.0Waited at window 15 mints. Order for simple large pepperoni pizza 22 minutes late with a simple sorry, ma’am. Going elsewhere!
- ERERS Tech ReviewsOct 18, 20253.0The 3rd party delivery service they use to deliver pizza, does not have the ability to keep the pizza hot. There is no tamper resistant sticker either. Last 2 times I have ordered from here pizza was luke warm and box looks like it took a tumble in the vehicle floor. Do better!
- HNhung ngocOct 4, 20255.0Their sandwiches are stacked with fresh, tasty ingredients.
- WFWendy FerrellAug 29, 20251.0I ordered a small pepperoni pizza and a 2 L Pepsi and I went to take a bite of it on my way home in the car and they didn’t even cut my pizza😡
Frequently Asked Questions About Donatos Pizza
What type of pizza is Donatos Pizza famous for?
Donatos Pizza is famous for their Edge to Edge® toppings on a crispy golden thin crust pizza.
Where is Donatos Pizza located?
Donatos Pizza is located at 8087 Beckett Center Dr., West Chester, OH 45069, USA.
What are the operating hours of Donatos Pizza?
Donatos Pizza is open from 11:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 11:00 AM to midnight on Friday and Saturday. They are closed on November 27, 2025, for the holiday.
Does Donatos Pizza offer delivery and pickup services?
Yes, Donatos Pizza offers in-store pickup, delivery, and same-day delivery services.
What forms of payment are accepted at Donatos Pizza?
Donatos Pizza accepts American Express, Cash, Discover, MasterCard, and Visa as payment options.
Can I order Donatos Pizza through a mobile app?
Yes, you can order Donatos Pizza through their iOS app available on the Apple App Store and their Android app available on Google Play.
What other products does Donatos Pizza offer besides pizza?
Donatos Pizza also offers oven-baked subs, desserts, and appetizers.
Is Donatos Pizza family-friendly and wheelchair accessible?
Yes, Donatos Pizza welcomes families, offers seating with high chairs, and has wheelchair accessible entrance and restrooms.
What nearby places can I visit around Donatos Pizza?
Nearby you can visit Beckett Commons shopping center, Planet Caravan Smoke Shop, Goodyear Auto Service, and ChowDown Café among others.
How can nearby locations help me plan a visit to Donatos Pizza?
If you're visiting Donatos Pizza, you might stop by Beckett Commons shopping center for errands, grab coffee at ChowDown Café before your meal, or handle car needs at Goodyear Auto Service nearby.