Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.3
597 reviews
5 stars
378
4 stars
116
3 stars
52
2 stars
21
1 star
30
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently praised the friendly and professional service, although some reported issues with order accuracy and unprofessional behavior from staff.
Food Quality
Many reviews highlighted the freshness and taste of the food, particularly the burgers and ice cream, while some noted inconsistencies in portion sizes and preparation.
Pricing Concerns
Several customers expressed dissatisfaction with rising prices and perceived value, mentioning that the quality did not always match the cost.
Cleanliness
Feedback on cleanliness was mixed, with some customers noting clean facilities while others reported unsanitary conditions.
- ZBZachary BaldwinDec 16, 20255.0The best Dairy Queen in Ohio possibly. The crew here is nothing short of Amazing! Super kind and professional. I will definitely come here anytime I am craving a comfort meal.
- BCBrandon CaudillAug 11, 20255.0After a long day of work me and my partner was too tired to cook so we decided to stop by dairy queen, we have never ate the food before but to our suprise the hamburgers were very delicious. We will definitely be coming back.
- JBJason BrownJul 27, 20255.0Always friendly service.
- CDCustomer DJul 19, 20251.0I can't believe the prices now days. But for the price they should give 3full presses of fudge. They barely give one press of fudge on a Sunday. This location is no longer what it used to be. Even before COVID it was getting bad. Now they just scimp out on all their sundays and the fillings to the blizzards. I used to like this location as a family place to catch up making memories.
- RARussell AuwaeJul 16, 20255.0Haven't been to a DQ in years. I was surprised the food was fresh and well-made, and staff were professional. Had a good late lunch experience here.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in West Chester, OH?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 9:00 PM.
Does Dairy Queen Grill & Chill have special holiday hours?
Yes, on some holidays Dairy Queen Grill & Chill operates with modified hours, such as from 11:00 AM to 4:00 PM on November 26 and December 24, and it is closed on November 27 and December 25.
What is the address of Dairy Queen Grill & Chill in West Chester?
The address is 9128 Cox Rd, West Chester, OH 45069-3711, USA.
What kind of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and DQ ice cream cakes.
Does Dairy Queen Grill & Chill provide family-friendly amenities?
Yes, the location has booster seats, high chairs, outdoor seating, restrooms, drive-thru service, and is wheelchair accessible, making it friendly for families and children.
Can I order food online for pickup at Dairy Queen Grill & Chill?
Yes, you can order online for pickup through their website at https://www.dairyqueen.com/en-us/order/pickup/n/13490/.
Is there outdoor seating available at Dairy Queen Grill & Chill?
Yes, there is outdoor seating available at this Dairy Queen location.
Are there other ice cream shops nearby the Dairy Queen Grill & Chill at 9128 Cox Rd?
Yes, there is another Dairy Queen nearby which also serves ice cream and fast food.
What local food options are near Dairy Queen Grill & Chill at 9128 Cox Rd?
Nearby food options include Domino's Pizza for pizza delivery, Swagat India House for Indian cuisine buffet, and McDonald's for fast food burgers.
Are there any nearby places for family activities close to Dairy Queen Grill & Chill?
Yes, nearby places for family activities include Aaja Nachle Dance Studio, NrityArpana School of Performing Arts, and US Taekwondo Center for martial arts and fitness instruction.