Business Details
About
Mexican Restaurant
Chipotle Beckett Ridge is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Chipotle Mexican Grill
7903 Crossings Of Beckett Dr, West Chester, OH
45069, United States
Hours
Reviews
3.1
474 reviews
5 stars
179
4 stars
50
3 stars
38
2 stars
51
1 star
156
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Customers frequently reported missing items and incorrect orders, leading to dissatisfaction.
Food Quality
Many reviews highlighted issues with undercooked rice, stale ingredients, and overall poor food preparation.
Cleanliness
The location received numerous complaints about unsanitary conditions, including dirty tables and food areas.
Service Speed
Customers noted slow service and long wait times, particularly during peak hours.
Staff Attitude
While some reviews praised friendly staff, many others reported poor customer service and lack of management oversight.
- RDRoscoe Dietz2 days ago2.0Beyond understaffed, no reason I’m standing in line for 15 mins with 7 people ahead of me.
- MHMcKenna HuffNov 17, 20251.0Don’t order through the pickup lane. They don’t have a dedicated employee for the window even at peak hours. You will wait a long time for cold food. Most recently the order was also wrong. They forget the utensils every time.
- JJJosephNov 6, 20251.0Spent $15 on the worst bowl ever. Also, I think the guy with the glasses running the register hates his job or people. Definitely won't be coming back to this location. Should have read the reviews here. They are 100% spot on
- JWJeremy WilliamsOct 30, 20253.0I'm not sure if you guys are this far behind or these people are showing up very early for their pickup time. But because you have one window, you're allowing people to sit in front of it. A line 15 cars deep is forming behind me. Think about how to organize this better
- DFDevin FavorsOct 28, 20251.0My pick up time was 12:30. Got there and got a notification my order was delayed and then 2 minutes later got confirmation it was ready. Now I see why. Cant tell if someone working got hungry and took some bites or just half asses my order. Not to mention they forgot my sour cream
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill at Beckett Ridge offer?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.
What are the operating hours for Chipotle Beckett Ridge?
Chipotle Beckett Ridge is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Beckett Ridge provide pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I place an online order for Chipotle Beckett Ridge?
You can place an order online via their website at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
Is Chipotle Beckett Ridge inclusive and welcoming to the LGBTQ community?
Yes, Chipotle Beckett Ridge welcomes LGBTQ customers.
What is the address and contact number for Chipotle Beckett Ridge?
The address is 7903 Crossings Of Beckett Dr, West Chester, OH 45069. The main phone number is +1 513-682-2999.
What nearby facilities can I find around Chipotle Beckett Ridge?
Nearby you can find Bank of America ATM, Athletico Physical Therapy - West Chester-Beckett Ridge, Supercuts hair salon, Ambiance Nail Spa, and Starbucks coffee shop, among others.
Are there any fitness centers close to Chipotle Beckett Ridge?
Yes, visit SPENGA West Chester for gym and yoga classes or West Chester Fit Body Boot Camp nearby for fitness training.
Where can I get groceries or fuel near Chipotle Beckett Ridge?
Kroger supermarket and Kroger Fuel Center are close by, offering groceries and fuel conveniently located near Chipotle Beckett Ridge.
Can I combine a visit to Chipotle Beckett Ridge with other local services or shops?
Yes, you can enjoy a meal at Chipotle before or after visiting services like Beckett Ridge Modern Dentistry, PetPeople for pet supplies, or relax at Ambiance Nail Spa.