Chipotle Mexican Grill

2.8
746 reviews
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Business Details

7717 Voice Of America Centre Dr, West Chester, OH
45069, United States
(513) 779-3615
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Tylersville is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
7717 Voice Of America Centre Dr, West Chester, OH
45069, United States

Hours

Reviews

2.8
746 reviews
5 stars
218
4 stars
100
3 stars
49
2 stars
66
1 star
313

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported issues with food quality, including burnt items, missing ingredients, and unsanitary conditions.

Service Issues

Many reviews highlighted poor customer service, including rude staff, slow service, and unhelpful management.

Cleanliness

The restaurant was frequently described as dirty, with overflowing trash and unclean surfaces.

Ingredient Availability

Customers consistently noted that the location often ran out of key ingredients, leading to dissatisfaction.

Portion Sizes

Several reviews mentioned small portion sizes, with customers feeling they did not receive value for their money.
  • AS
    Adam Summers
    Nov 17, 2025
    1.0
    I hate to even leave a review, but this is a constant experience so I feel I have to warn others. Avoid this location like the plague. I will drive out of my way to go to any location besides this one. The general manager and almost all other employees stand around laughing and talking to each other, essentially seeming like they’re playing rock, paper, scissor to see who has to work. Takes a constant 2-3 minutes per customer, just terrible service all around. Thank goodness for Qdoba. I have been totally turned off to chipotle thanks to this location. Makes me feel like I need to put in an application and help turn it back around myself, at this point.
  • LF
    Lisa Fowler
    Nov 15, 2025
    1.0
    This westchester location at voice of America is absolutely disgusting the service and food prep area is very dirty. They need to do better training on cleaning. Would recommend going to another location.
  • SS
    Sean Suttman
    Nov 11, 2025
    1.0
    Worst chipotle ever. App says order was done 25 minutes ago, they say they are still bagging it. Horrible!
  • KJ
    Kristina Jones
    Nov 11, 2025
    5.0
    I got a carne asda bowl with some extra toppings. The bowling was made very well and tasted amazing. Thank you
  • JM
    Jasmine McSwain
    Nov 4, 2025
    1.0
    I ordered online and already paid for the quesadilla with the 3 sides… I get home and there is no rice as one of the sides…
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Tylersville serve?

Chipotle Mexican Grill offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads using responsibly sourced ingredients.

What are the operating hours for Chipotle Mexican Grill at 7717 Voice Of America Centre Dr?

Chipotle Tylersville is open daily from 10:45 AM to 11:00 PM.