Chipotle Mexican Grill

2.8
758 reviews
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About

Mexican Restaurant
Chipotle Tylersville is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
7717 Voice Of America Centre Dr, West Chester, OH
45069, United States

Hours

Reviews

2.8
758 reviews
5 stars
221
4 stars
100
3 stars
50
2 stars
69
1 star
318

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted slow service, unprofessional staff behavior, and long wait times, leading to customer frustration.

Food Quality

Customers frequently reported poor food quality, including cold items, small portion sizes, and missing ingredients.

Cleanliness

The restaurant was often described as dirty, with unclean surfaces and overflowing trash, contributing to a negative dining experience.

Staff Attitude

Many reviews mentioned rude or indifferent staff, impacting overall customer satisfaction.

Inconsistent Availability

The location consistently ran out of key ingredients, leading to dissatisfaction among customers.
  • I1
    Isabella C 15
    Jan 4, 2026
    1.0
    The food was fine. But the lady who was making my bowl made me feel really like I was begging for food. I would ask for chicken as my meat and she gave me a small half scoop. I didnt bring it up because I didnt want to be charged an obscene amount for double chicken. However when I asked for extra fajitas which is my favorite part of the bowl itself she gave me about a half tang amount. So I asked for more, when I say she gave me an individual extra onion sliver im not overexadurating. And I asked for more fajitas again. And again. Until I had like a single tang worth. I shouldn't be made to feel like im begging for food that im paying too much for.
  • ML
    Maha Lafdi
    Dec 22, 2025
    1.0
    I went to this location with my family and all the workers went back when they saw the line, we waited for 15 minutes for the employees to get back to work unfortunately no one came back, and all the people were waiting to order left so we did too, if that’s how the act to serve people how the going to cook
  • MM
    Mostafa
    Dec 21, 2025
    1.0
    I visited this location with my family, and when employees noticed the line forming, they stepped away from the service area. We waited approximately 15 minutes for staff to return, but no one did. Eventually, all customers waiting to place an order, including us left. If this is how customer service is handled, it raises concerns about the overall level of care given to food preparation and service.
  • TW
    Tracy Weinstein
    Dec 12, 2025
    2.0
    I went in at 2pm Thursday. The meat and rice were cold. Rice was also slumped. Only got a small dab of guacamole. Worst meal in a long time, I won't be back for that quality at that price!
  • JS
    James Spells
    Dec 7, 2025
    1.0
    The worst chipotle I’ve ever experienced. I gave at least 3 to 4 chances. The food is super bland no flavor. I usually come on Sundays and the food is terrible. The rice isn’t fully cooked, biting on hard pieces. I didn’t even know chipotle could be bland, I thought they all use the same recipe. I won’t be back.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Tylersville serve?

Chipotle Mexican Grill offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads using responsibly sourced ingredients.

What are the operating hours for Chipotle Mexican Grill at 7717 Voice Of America Centre Dr?

Chipotle Tylersville is open daily from 10:45 AM to 11:00 PM.