Business Details
About
Mexican Restaurant
Chipotle Union Centre #2 is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.0
855 reviews
5 stars
258
4 stars
160
3 stars
82
2 stars
61
1 star
294
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty tables, floors, and a general lack of cleanliness in the restaurant.
Customer Service
Customers frequently reported poor service, including rude staff, lack of assistance, and long wait times for orders.
Product Availability
Many customers noted that the location often runs out of key ingredients and items, leading to dissatisfaction with their orders.
Food Quality
Several reviews mentioned issues with food quality, including overcooked or cold food, and inconsistent portion sizes.
Management Issues
Reviews indicated a lack of effective management, with complaints about staff behavior, organization, and overall operational efficiency.
- NNNitin Nikam6 days ago4.0Great Location and staff The server boy was very nice and gave very good amount of protein, Thank you The chicken was properly cooked, first time I experienced at past Chipotle visits. Thank you Cook will visit again
- MBMatthew BattenfieldNov 16, 20252.0I came in on a Sunday around 1:30PM. The line got up to about 4 people. The food was OK, but my burrito was wrapped poorly, and the employee did not offer to rewrap it, despite there being only two people behind me in line. I was also surprised that an employee cut in line in front of me, before going on their lunch break. While on break, they loudly listened to videos on their phone, which I could hear from about 3-4 tables away. It was occasionally loud enough, I' sure you'd be able to hear it if our tables were on opposite sides of the store. I see why this location has a three star review. I'm sure it's hard on the business owner when employees just don't care.
- LLL.Oct 25, 20251.0Always running out of products..most times no iced tea, no straws, worker didn't change gloves after ringing previous customers order and taking money. Just not consistent.
- JWJennifer WilliamsOct 22, 20254.0Consistent food/service. Asada steak was gristly
- CRCarrie ReamsSep 29, 20253.0Our order was accurate. We ordered on the app. We walked in and waited for our order. It was not busy at all. Workers just looked at us and kept talking among themselves. Not once did they ask if we needed help or what we were waiting for. The store was messy and many items needed restocking yet workers all seemed to be on break.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill on Union Centre Blvd serve?
Chipotle offers customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours of Chipotle Mexican Grill at 9324 Union Centre Blvd?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does this Chipotle location offer pickup and delivery services?
Yes, both in-store pickup and delivery services are available.
How can I place an online order for Chipotle's food?
You can order online through Chipotle's main website or their mobile app available on the Apple App Store.
Does Chipotle Mexican Grill accept catering requests?
Yes, catering and catering delivery services are offered at this location.
Is the Chipotle Mexican Grill on Union Centre Blvd LGBTQ-friendly?
Yes, this Chipotle location welcomes LGBTQ customers.
What nearby restaurants can I visit after eating at Chipotle on Union Centre Blvd?
Nearby dining options include Tom and Chee, Sushi Samurais, Yummy Bowl, Aladdin's Eatery, and Thai Koon Kitchen for a variety of cuisines.
Are there any nearby financial services close to Chipotle on Union Centre Blvd?
Yes, US Bank, TD Ameritrade, Western Union, and several mortgage and wealth management offices are in close proximity for your banking needs.
Where can I print or ship packages near Chipotle Mexican Grill at Union Centre?
FedEx Office Print & Ship Center nearby provides printing and shipping services.
Who can I contact for questions or feedback about Chipotle Mexican Grill at this location?
You can email oh.0811.unioncentre@chipotle.com or call the main phone number at +1 513-942-5501.