Customers frequently reported poor service, including long wait times, unresponsive staff, and rude interactions.
Food Quality
Many reviews highlighted issues with food temperature, with numerous customers receiving cold or poorly prepared meals.
Cleanliness
The restaurant's cleanliness was a common concern, with multiple mentions of dirty tables and restrooms.
Mixed Experiences
While some customers praised specific servers and had positive experiences, these were often overshadowed by negative feedback regarding service and food.
Takeout Problems
Takeout orders consistently received low ratings, with complaints about missing items and food quality.
KW
Kelley Ward
4 days ago
1.0
Ate at the bar. Server was super kind and attentive. Had the salt and vinegar chicken tenders. Probably left around 2:30pm and by 7:30 that night they were coming back up. Sorry!!!! Won’t be coming back for quite a while.
CL
Casilyn Lund
Nov 15, 2025
2.0
Well. We tried. 50 mins to get our food from the time of ordering. Food was not fresh. Service was slow. We had to ask for refills. 🤷🏽♀️
JG
Jim Greenhow
Nov 6, 2025
1.0
I dont live too far from this BW's so I order from this store quite a bit. But today when I stopped in to pick up an order for lunch, I witnessed a racial incident (and this is the second time in two weeks that I have seen this happen at this particular store) but this was such an ugly thing to see that o don't think I will ever go in this store again. There is another store at Bridgewater Falls and one in Mason that I will go to instead. The problem with this store and I have noticed it since the pandemic at this store...is that they do not have a good manager who can teach these employees what is the proper job etiquette while you are on the job. It's like the Wild West when you go to this store and you never know what you will get. But I draw the lines at racial epiteths being used by staff against paying customers.
GF
Gabriel Frische
Oct 26, 2025
2.0
Food was low temp and waitress was rude.
MB
Mark Broxterman
Oct 4, 2025
1.0
Waitress good, food ok, place disgusting!! Literally walked over food and in it at seat. Staff just looked at and walked over also. Seats dirty, beer wasn’t cool not cold. No apology just whatever
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in West Chester specialize in?
Buffalo Wild Wings in West Chester specializes in Buffalo, New York-style wings with 26 different sauces and seasonings to choose from.
What are the operating hours of Buffalo Wild Wings in West Chester?
The restaurant is open from 11:00 AM to midnight Sunday through Thursday, and from 11:00 AM to 1:00 AM on Fridays and Saturdays.
Where is Buffalo Wild Wings located in West Chester?
Buffalo Wild Wings is located at 9243 Schulze Drive, West Chester, Ohio 45069.
Can I find Buffalo Wild Wings online to check the menu or place an order?
Yes, you can visit their website at https://www.buffalowildwings.com/locations/us/oh/west-chester/9243-schulze-dr/sports-bar-40/ to check the menu and place an order.
What is the contact phone number for Buffalo Wild Wings in West Chester?
You can contact Buffalo Wild Wings at +1 513-942-9464 for reservations or inquiries.
What type of establishment is Buffalo Wild Wings in West Chester?
Buffalo Wild Wings is a sports bar, chicken wings restaurant, and takeout restaurant.
Are there other dining options near Buffalo Wild Wings in West Chester?
Yes, nearby dining options include Uno Pizzeria & Grill for pizza, Bob Evans for American cuisine, and Roadhouse Grill.
Which hotels are close to Buffalo Wild Wings in West Chester for visitors looking to stay overnight?
Nearby hotels include Home2 Suites by Hilton West Chester Cincinnati, Homewood Suites Cincinnati/West Chester, Hilton Garden Inn West Chester, and Hampton Inn & Suites Cincinnati-Union Centre.
Is there a coffee shop near Buffalo Wild Wings if I want a drink before or after my meal?
Yes, Starbucks is located nearby for coffee and casual drinks.
What nearby businesses or services can customers access around Buffalo Wild Wings in West Chester?
Besides restaurants and hotels, customers can find Yelton Fine Jewelers, US Bank, and Monro Auto Service and Tire Centers in the vicinity.