Arby's

3.8
331 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
8382 Cincinnati - Dayton Rd, West Chester, OH
45069, United States

Hours

Reviews

3.8
331 reviews
5 stars
139
4 stars
85
3 stars
39
2 stars
24
1 star
44

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and accommodating staff, highlighting their excellent customer service.

Food Quality

While some reviews noted good food quality, there were several complaints about cold or poorly prepared items.

Cleanliness

Feedback indicated inconsistent cleanliness, with some customers reporting dirty floors and tables, while others noted a clean environment.

Speed of Service

Customers experienced mixed reviews on service speed, with some praising quick drive-thru service and others reporting long wait times.

Order Accuracy

There were several complaints about incorrect orders and issues with payment processing, indicating a need for improvement in order accuracy.
  • JL
    Jennifer β€œJen” Lawson
    Dec 14, 2025
    5.0
    We went through the drive thru & ordered. They were very polite & patient. It was 9:30 pm. My daughter had just had her baby a few hours before at Christ Hospital. We were on our way home. Food was hot, including the crinkle fries
  • JB
    jeff bergstresser
    Nov 26, 2025
    5.0
    Food was good Sandwich was made neat
  • DS
    D Stone
    Nov 22, 2025
    5.0
    I'm very big fan of Arby's. As far as fast food goes I think they are my favorite. This location is particularly good it's always very clean and the food is always very good I usually get the classic Euro roast beef gyro cheddar melt jalapeno poppers are the bomb!!!! Italian sub is great!! Oh! And if you've never had one get a jamocha
  • LF
    Letrece Franklin
    Oct 28, 2025
    4.0
    My experience was great I was not head over heels after trying steak bowl. Just not for me.
  • TM
    T.L. Morris
    Oct 6, 2025
    5.0
    THEY HAVE THE MEATS!!! πŸ˜„ Arby's has always been somewhere I could count on for delicious menu options at an affordable price.