Arby's

3.7
348 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
8116 Princeton-glendale Rd, West Chester, OH
45069, United States

Hours

Reviews

3.7
348 reviews
5 stars
144
4 stars
74
3 stars
57
2 stars
23
1 star
50

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some enjoyed the sandwiches while others reported issues with undercooked or stale items.

Service Issues

Numerous complaints about slow service, incorrect orders, and unprofessional staff behavior.

Cleanliness

Concerns raised about dirty tables and unsanitary conditions in the restaurant.

Customer Service

Inconsistent customer service experiences; some praised friendly staff while others reported rudeness and lack of attention.

Pricing Concerns

Customers noted rising prices and perceived reductions in portion sizes.
  • RA
    Rania Assaf
    Jan 4, 2026
    1.0
    A very long wait for a sandwich even though there were no customers in the store
  • EB
    Ethel Burns
    Nov 6, 2025
    5.0
    Steak Bites are AWESOME!!!
  • MA
    Mofeeda Al
    Oct 21, 2025
    1.0
    I just got my sandwich, but the chicken wasn't well cooked
  • NS
    Nathan Strinko
    Sep 14, 2025
    5.0
    I love this location. Have only been there a few times and it's always been awesome. I don't know his name but honerable mention to the dude working the line that was wearing a du rag.
  • JW
    Julie Wright
    Aug 26, 2025
    4.0
    The prices get higher but the sandwiches get smaller. Theres no way I am imagining this??