Topgolf

4.4
2840 reviews
Topgolf

About

RestaurantSports BarEvent VenueAmerican RestaurantGolf Driving RangeGolf CourseGolf InstructorTopGolf
Discover a new era in golf entertainment at Topgolf in West Chester Township, OH. Blending golf, dining, and technology, our venue offers a unique experience ideal for parties, events, and social gatherings, catering to both golfers and non-golfers alike.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutNot available
  • Accepts reservationsAvailable

Location

Topgolf
9568 Water Front Drive, West Chester Township, OH
45069, United States

Hours

Reviews

4.4
2,840 reviews
5 stars
1,970
4 stars
546
3 stars
108
2 stars
54
1 star
162

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times for service, difficulty in getting attention from staff, and inconsistent service quality.

Food Quality

While some customers enjoyed the food, many found it overpriced and of mediocre quality, with specific complaints about certain items being unsatisfactory.

Atmosphere

The atmosphere was generally praised as fun and lively, making it a good spot for social gatherings and family outings.

Pricing Concerns

Several reviews mentioned that the pricing was considered high, especially in relation to the quality of service and food.

Mixed Experiences

Customer experiences varied widely, with some praising specific staff members while others reported negative interactions with management.
  • JH
    James H.
    1 day ago
    5.0
    My first experience at Topgolf and we had a blast! The facility is HUGE and spans three floors with over 100+ bays and several lounge areas spread throughout including a rooftop terrace with fire pits. Tons of TVs spread throughout as well to ensure you never miss a game. The service was fantastic - everyone we interacted with was super pleasant and helpful. We had a lot of questions since it was our first time and no one seemed bothered by that, which was refreshing. Before we got a bay and started golfing, we decided to grab lunch and enjoy the vibes. We ordered cheesy macaroni bites and kickin’ popper dip as our apps. They were both delicious! The mac bites had a thicker, crunchy coating that was divine and the Mac itself melted in your mouth with each bite. It came with a side of ranch and a side of ‘creamy tomato sauce’ that tasted similar to tomato soup. The kickin’ popper dip was served with kettle chips and was equally as good. For entrees, we got the patty melt and the fried chicken heat-wich sandwich. Both were excellent! I’ll let the photos speak for themselves. The patty melt was a little on the messier side, but nothing a couple napkins can’t fix. After eating, we got set up with a bay and did an hour of golfing. They have a decent selection of different games you can select to enhance your experience and make for some friendly completion. Each bay has seating and golf clubs, you also get a server and can order food and drinks as you’re golfing. Weather wise, they have fans going in the summer and heaters on during the winter. In our case, the heaters were on full blast and even though it was chilly outside, it still felt comfortable enough to be able to enjoy yourself while golfing. Since we already ate, we just locked in on some games! Our bay was clean, stocked with clubs and we had a great time. Even though we didn’t order anything at our bay - our server was still friendly and helpful. All in all - we had a ton of fun! We will definitely be back in the future to see the range light up at night.
  • RS
    Robert Salzarulo
    Jan 3, 2026
    3.0
    Everything was a bit pricey. Heaters were not very affective. In general, the Bay Area was not large enough to accommodate everyone. Would like to be able to separate bill cost easily….. it took a while. Restroom missing soap and towels. Most of the food was good, except fries.
  • KS
    Kerri Schwartz
    Dec 31, 2025
    2.0
    We have noticed over the past few years that service at Top Golf West Chester has drastically declined. My husband recently took our daughters and had to wait 25 minutes to get clubs for our younger daughter, then another 20 minutes to be able to order food and drinks. Of course, while waiting for them to bring the smaller clubs, the server came over and started the clock, knowing full well that they couldn’t play until the clubs were delivered. Then he was overcharged for the gameplay (Sundays are discounted rates and he purchased the $200 gameplay for $150 that Top Golf offers prior to going) and he tried explaining this to the server who looked like a deer in headlights trying to do basic math. My husband tried talking to a manager but after a long wait he left because our daughters were with him and were getting restless. He completed an online complaint the same day and has tried calling to speak with someone multiple times and has yet to be contacted, but at this point, not sure we have interest in going back after this last experience.
  • CS
    Carrie Seifert
    Dec 27, 2025
    5.0
    We took our kids for a christmas present- super fun! We hadn't played at night before, and it didn't disappoint. The heaters were nice (although it was like 60-65ish when we were there) but if it's windy I think you would still want to bundle up in the winter. We had the jalapeño popper dip which was good (but consistently spicy-i couldn't finish it darnit), some boneless wings and kids chicken tenders. The three Rita's were killer and my husband had a miller lite. All in all for food/drinks/tip and 2 hours on the ground level was about $200. We had bought 2 gift cards when they were having a special of an extra$20 when you bought $50, so we truly spent about$160. Our girls are 10 and 13. The ten y.o. had the hotel pool on her mind, and stared getting bored about 1.5 hours in, so I'd say 7 or 8 years old would probably be the earliest I'd want to take a kiddo.
  • SA
    Sonya Antrobus
    Dec 24, 2025
    5.0
    Great atmosphere. The games are a great time for those of all ages. Our group had a 6 year old to 62. We didn't eat so not sure about the food. Our drink server was prompt and nice. The mixed drinks were pretty light but the service was great. We will certainly return. The heat was adjustable to our preference. Since we were there in December, that was also an advantage to keep us comfortable.

Frequently Asked Questions About Topgolf

What types of activities and services does Topgolf in West Chester Township offer?

Topgolf offers a three-level golf entertainment complex with 102 climate-controlled hitting bays, a full-service bar and restaurant, a rooftop terrace bar with fire pits, HDTVs in every bay, private event and meeting spaces, and a lounge with billiards and other games.

What are the operating hours of Topgolf in West Chester?

Topgolf is open daily from 9:00 AM. From Monday to Thursday and on Sunday, it closes at midnight, while on Friday and Saturday, it closes at 1:00 AM. It is closed on November 27, 2025.