Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread West Chester Township is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
501 reviews
5 stars
217
4 stars
95
3 stars
42
2 stars
46
1 star
101
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with issues such as old ingredients, incorrect orders, and poor preparation.
Customer Service
Many reviews highlighted rude or unhelpful staff, with several customers feeling belittled or ignored during their interactions.
Pricing Concerns
Several customers expressed that prices have increased while the quality of food has declined, leading to perceptions of poor value.
Order Accuracy
Frequent complaints about incorrect or incomplete orders, particularly with mobile and drive-thru orders.
Service Speed
Customers noted slow service, especially in the drive-thru and during peak hours, contributing to a frustrating experience.
- MSMinavara SaidovaOct 2, 20251.0Complaint Regarding Today’s Meal Dear Panera Team, I have always enjoyed Panera because of the fresh and high-quality meals you provide, and I usually order with great confidence. However, today I was very disappointed to receive a meal that contained old avocado. This experience was quite upsetting and not what I have come to expect from Panera. I kindly ask that more attention be given to the freshness of ingredients so that this does not happen again. Thank you for your attention to this matter.
- ADAlexis D’OrazioSep 19, 20251.0food is always good. today i picked up my food, said thank you, walked away…. then i heard one of the LOVELY workers behind me MIMICKING my “thank you” in a smart high pitched voice. next time i just won’t say thank you at all. i’ll just tell them to get back to work. do better with employees.
- SMSarah MSep 2, 20252.0I’ve been coming to Panera for years, and I usually have a great experience, but today was really upsetting. The cashier, Jacob, was rude in a way that felt completely unnecessary. I just asked to switch the cheese on a kids’ meal—something I’ve done before without any problem—and he acted like I was asking for something impossible. Then, he tried to charge me double for the order, which added to the confusion and frustration. I’m not sure if there was some miscommunication, but the way he spoke to me honestly made me feel belittled and unwelcome. I love Panera and I hate that this experience left me feeling this way. I hope management sees this and helps make sure other customers don’t have to go through something like this.
- JOJoann OsbornAug 24, 20255.0Like the fact there is an actual person to take the order. Don't like ordering from a kiosk.
- MBMarisa BradyAug 24, 20253.0I’ve been coming here for weeks for the sip club and I accidentally mobile ordered a drink to the complete wrong location. They refused to honor my sip club at this location or just give me a fountain cup. This is something so small and could’ve been resolved simply but they had ZERO customer service and said to go get my drink at the location I ordered across town. Drive through lady on Saturday 0/10 for everything. 10/17: Update: Manager Matt helped with an issue I had and he was super friendly and helpful.
Frequently Asked Questions About Panera Bread
Does Panera Bread West Chester Township accept reservations?
No, Panera Bread West Chester Township does not accept reservations.
What are the delivery hours for Panera Bread West Chester Township?
Panera Bread West Chester Township offers delivery from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 8:00 PM on Sunday.
What types of meals does Panera Bread serve?
They serve breakfast, lunch, brunch, and dinner.
What are the payment options available at Panera Bread West Chester Township?
Payment can be made using American Express, Cash, Discover, Mastercard, and Visa.
Does Panera Bread West Chester Township have a drive-thru service?
Yes, the location offers a drive-thru service for customer convenience.
Can I order food online or use Rapid Pick-Up at Panera Bread West Chester Township?
Yes, you can order online with options for Rapid Pick-Up or delivery.
What is the address and contact number of Panera Bread West Chester Township?
The address is 8210 Market Place Dr, West Chester Township, OH 45069. The phone number is +1 513-860-0047.
What nearby places can I visit around Panera Bread West Chester Township?
Nearby places include West Chester Academy (music and art school), Wings and Rings (American restaurant and bar), and Chase Bank with ATM services.
How can nearby transit or points of interest help me find Panera Bread West Chester Township?
Landmarks like The Lakes at West Chester and shopping centers such as Beckett Commons can help you locate Panera Bread easily in the area.
Are there other dining options nearby Panera Bread West Chester Township?
Yes, nearby dining options include Donatos Pizza and Indian Fusion for pizza and Indian cuisine respectively.