Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme West Chester Township.
Mixed reviews on customer service; some praised staff while others reported rudeness and incompetence.
Product Availability
Frequent complaints about being out of popular donuts and not adequately stocking for promotions.
Quality Consistency
Inconsistent quality of donuts reported, with some customers receiving stale or poorly made products.
Store Hours
Multiple instances of the store closing early or not adhering to posted hours, leading to customer frustration.
Pricing Concerns
Customers expressed dissatisfaction with pricing, feeling it was high compared to local alternatives.
VV
VB
3 days ago
5.0
There was a young lady her name is Autumn, she was so sweet and kind to us she is a joy! Autumn brought us smiles. Everyone was great except for this one gentleman he kept cursing, I think he was the manager because he had a different shirt than the others. I believe he was disrespectful.
LC
Latishia Clark
4 days ago
3.0
Visited this location today and I pre-ordered 2 dozen and I even had a delay with getting my order but still got it within 30 mins and when I got there the young girl was cold, no greeting or acknowledgement as she continued with her conversation with a young man then she realized that I was looking for my order and just pointed at an area then when I let her know that it was missing a dozen donuts she huffed and then proceeded to get the remainder of my order and became agitated when I asked if she will either wash her hands or wear gloves and she said it was against store policy to wear gloves, well, 2 dozen donuts I just took and threw them away because I refused to feed it to my folks at my family get together
NW
Nate.Natasha Woods
5 days ago
2.0
Me and my husband loveee Krispy Kreme, but why is it that every time we come, this branch always has a low supply of donuts and never wants to allow consumers to purchase the warm ones?
We visited this location Monday a little after 7pm and ordered our usual dozen being that we travel 40 min to this store. We saw fresh donuts sitting on the conveyor belt and asked staff if we could please add 1 of the fresh ones to our dozen. The young girl that was working told us she couldn’t sell us those. (The man who ordered right before us..we watched her get him warm donuts from the donut racks by the belt). We said oh okay, that’s okay and asked if we could get another donut also by the donut racks (the same kind she grabbed for the customer before us) and she said no again.
Why make warm donuts..have them sitting on the racks and belts in front us, with hardly any donuts on the shelves and not sell the fresh ones to customers? Another customer behind us asked another staff what were the store hours due to the lack of donuts. The store closed at 9pm and we were there at 7pm. Made absolutely no sense. The young girl appeared like we were bothering her. It was odd. I don’t understand what is going on with all these young teenagers and their customer service skills and manners. At least communicate why or something it made no sense.
KF
Kristen Fleming
Jan 2, 2026
1.0
Horrible experience this morning!! Drive thru was closed 40 minutes after opening so I took my kids in. Then, we go in and they haven't made over half of the varieties. I can handle all of that… but the cashier was half listening. I ordered a large mocha caramel iced coffee, and she brought back a small caramel coffee. Since we already invested so much time and another family with young kids had to come inside behind us, I just left
JM
Jennifer Myers
Dec 26, 2025
2.0
Not a very smooth drive thru experience. Out of most items but no sign listed saying so. Ordered a large drink was given a medium then asked to pull up to wait for the remake. Just a little too stressful with my anxiety disorder. Likely just go inside next time
What are the regular operating hours for Krispy Kreme in West Chester Township?
Krispy Kreme in West Chester Township operates from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.
What are the delivery hours for Krispy Kreme at this location?
Delivery is available daily from 6:15 AM to 8:45 PM Monday through Thursday and Sunday, with extended hours until 9:45 PM on Friday and Saturday.
When is the drive-through open at Krispy Kreme West Chester Township?
The drive-through is open daily from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.
Can I pick up my Krispy Kreme order at the store? What are the pickup hours?
Yes, store pickup is available daily from 6:00 AM to 8:45 PM Monday through Thursday and Sunday, with extended hours until 9:45 PM on Friday and Saturday.
What payment options are accepted at Krispy Kreme in West Chester Township?
Krispy Kreme accepts American Express, Cash, Discover, MasterCard, and Visa payments.
Does Krispy Kreme in West Chester Township offer coffee and breakfast items?
Yes, this location serves coffee and breakfast items along with their doughnuts and desserts.
Is there parking available at Krispy Kreme West Chester, and is it free?
Yes, there is free parking available at the location with both street and lot parking options.
Are there any nearby coffee shops I can visit along with Krispy Kreme?
Yes, Starbucks and CAVU Coffee are nearby coffee shops where you can enjoy additional beverage options before or after your visit to Krispy Kreme.
What restaurants are near Krispy Kreme West Chester Township?
Nearby restaurants include Noodles & Company, Balis Indian & South Indian Restaurant, Currito Mexican Restaurant, Fazoli's Italian Restaurant, Chopsticks Vietnamese Restaurant, and Firehouse Subs for a variety of dining options.
Are there any nearby services such as printing or shipping centers that I can visit along with Krispy Kreme?
Yes, FedEx Office Print & Ship Center and UPS Access Point location are nearby for your printing and shipping needs while visiting Krispy Kreme.