Brand Certified
Graeter's Ice Cream
4.7(494 reviews)
Certified by Graeter's Ice Cream • Mar 01, 2026
Business Details
7651 Cox Lane, West Chester Township, OH
45069, United States
Certified by Graeter's Ice Cream • Mar 01, 2026
(513) 755-2236
Certified by Graeter's Ice Cream • Mar 01, 2026
http://www.graeters.com/
Certified by Graeter's Ice Cream • Mar 01, 2026
About
Certified by Graeter's Ice Cream • Mar 01, 2026
Ice Cream ShopBakeryDonut ShopPie ShopDessert ShopGraeter's Ice Cream
Since 1870 Graeter’s has been producing small-batch French Pot ice cream that fans love. We have won the hearts of ice cream lovers across the county and the respect of the nation’s most influential foodies! Give us a try and see what all the fuss is about. We’re sure you’ll fall in love with the legend of Graeter's!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Graeter's Ice Cream • Mar 01, 2026
Hours
Certified by Graeter's Ice Cream • Mar 01, 2026
Reviews
4.7
494 reviews
5 stars
376
4 stars
52
3 stars
12
2 stars5
1 star
15
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently praised the friendly and helpful staff, noting their genuine kindness and willingness to assist.
Ice Cream Quality
The ice cream received high marks for its rich flavor and quality, with many customers expressing satisfaction with the variety of options available.
Cleanliness
The store was consistently described as clean and well-maintained, contributing to a pleasant dining experience.
Pricing Concerns
Some customers expressed dissatisfaction with the pricing, feeling that the cost of ice cream was high relative to the portion sizes.
Mixed Experiences
While many reviews were positive, there were isolated incidents of poor service and product issues that affected customer satisfaction.
- BBBecky5 days ago5.0We drive from Indiana for Graeters.Always place order before and we bring home enough to freeze till next trip.Brownies and tea cookies are awesome.
- ADAbby DavisFeb 7, 20265.0I came in about 10 minutes before closing tonight, I never visit restaurants this close to the end of the day because I know it can be frustrating. However, EVERY employee served every customer including myself with a genuine smile. They were so helpful and kind, it made me comfortable and honestly I forgot they were about to close. I asked Belle what her favorite ice cream flavor was and she was very happy to share with me. I apologized for coming in late and Belle said “we are so happy to have you here”! Thank you STAFF for your genuine kindness, don’t change a thing! 😊
- TKT KoedelDec 27, 20255.0Every time we come to Cincinnati we have to buy cheese crowns! They are so good. Wish we didn't have to order them ahead of time.
- TMTibbs's MamaDec 19, 20255.0Thank you for having a Yule Log cake so late at night! I'll have to make this my go to store now! Kenwood never has any. Sad, because Graeter's has wonderful bakery and amazing Yule Log Cakes!! So happy with the West Chester location!!🥰
- MJManoture JNov 28, 20255.0Great and friendly service. Very clean and nice store.
Frequently Asked Questions About Graeter's Ice Cream
What types of ice cream does Graeter's Ice Cream specialize in?
Graeter's Ice Cream specializes in small-batch French Pot ice cream, a tradition since 1870, known for its rich flavors and quality.
What are the store hours for Graeter's Ice Cream in West Chester?
Graeter's Ice Cream in West Chester is open Monday 11:00-22:00, Tuesday to Thursday 06:30-22:00, Friday and Saturday 06:30-23:00, and Sunday 09:00-22:00.
What pickup and delivery services does Graeter's offer?
Graeter's offers in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services for customer convenience.
What payment options are accepted at Graeter's Ice Cream?
Graeter's accepts American Express, Cash, Discover, and Visa cards for payment.
What types of products and services does Graeter's Ice Cream provide?
Graeter's offers ice cream, donuts, pastries, candy, cakes, ice cream cakes, catering services, and operates a food truck.
Is Graeter's Ice Cream accessible to individuals with disabilities?
Yes, Graeter's has wheelchair accessible entrances and parking to accommodate individuals with disabilities.
What nearby places can I visit before or after enjoying ice cream at Graeter's?
You can visit The Pointe West Chester shopping center, Dewey’s Pizza - West Chester, or The Wine List liquor store near Graeter's for dining, shopping, or drinks.
Are there any nearby medical facilities close to Graeter's Ice Cream?
Yes, nearby medical facilities include The Christ Hospital Physicians - Obstetrics & Gynecology, University Pointe Surgical Hospital, and Mercy Health - West Chester Primary Care and Pediatrics.
Where can I find gift shops or floral services near Graeter's Ice Cream?
Near Graeter's, you can find Edible Arrangements and Oberers Flowers for desserts and flowers or gifts.
Does Graeter's Ice Cream have an app for Android or iOS?
Yes, Graeter's has an Android app available on the Google Play Store and an iOS app available on the Apple App Store for easy browsing and ordering.
Brand Certified Facts from Graeter's Ice Cream
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