Business Details
About
Ice Cream ShopBakeryDonut ShopPie ShopDessert Shop
Since 1870 Graeter’s has been producing small-batch French Pot ice cream that fans love. We have won the hearts of ice cream lovers across the county and the respect of the nation’s most influential foodies! Give us a try and see what all the fuss is about. We’re sure you’ll fall in love with the legend of Graeter's!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.7
453 reviews
5 stars
369
4 stars
52
3 stars
12
2 stars5
1 star
15
What are people saying?
AI-generated from recent customer reviews
Ice Cream Quality
Customers consistently praised the rich, creamy texture and variety of flavors of the ice cream, often calling it the best in the area.
Staff Friendliness
Many reviews highlighted the friendly and helpful nature of the staff, contributing to a positive customer experience.
Service Issues
Some customers reported inconsistent service, including long wait times and rude interactions with certain staff members, particularly management.
Pricing Concerns
Several customers expressed dissatisfaction with the high prices for ice cream, feeling that the cost did not always match the portion sizes.
Cleanliness and Atmosphere
The store was frequently noted for being clean and having a pleasant atmosphere, making it a nice place to enjoy ice cream.
- AAAnonymousNov 10, 20251.0Just the food quality is not as good as it used to be. The danish, the donuts, the cupcakes, …
- MHMichelle HammondOct 13, 20255.0The Ice-cream is great as always! Best strawberry ice-cream ever (in my opinion), also apple pie filling on top vanilla or sea salt carmel is awesome! The hours are so convenient and the store is kept neat and clean. So many options and a great location! The most friendly and hard working staff make visiting here all the more better! We return often and look forward to our ice-cream dates❤️. They are often busy and that is for obvious reasons, because this location is worth the visit!
- SSSue SmithAug 5, 20255.0My brother got a milkshake for my sick mother and the staff put it in dry ice so it stayed frozen!!
- TTT TJul 26, 20255.0Love the ice cream here. It is rich, creamy, and definitely not the soft serve stuff. You can really taste the quality. Always a treat to stop by.
- BBBeyondMeJul 13, 20255.0Moe get’s it right every time, even knows my order by heart! A great experience everytime & always look forward to coming back :)
Frequently Asked Questions About Graeter's Ice Cream
What types of ice cream does Graeter's Ice Cream specialize in?
Graeter's Ice Cream specializes in small-batch French Pot ice cream, a tradition since 1870, known for its rich flavors and quality.
What are the store hours for Graeter's Ice Cream in West Chester?
Graeter's Ice Cream in West Chester is open Monday 11:00-22:00, Tuesday to Thursday 06:30-22:00, Friday and Saturday 06:30-23:00, and Sunday 09:00-22:00.
What pickup and delivery services does Graeter's offer?
Graeter's offers in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services for customer convenience.
What payment options are accepted at Graeter's Ice Cream?
Graeter's accepts American Express, Cash, Discover, and Visa cards for payment.
What types of products and services does Graeter's Ice Cream provide?
Graeter's offers ice cream, donuts, pastries, candy, cakes, ice cream cakes, catering services, and operates a food truck.
Is Graeter's Ice Cream accessible to individuals with disabilities?
Yes, Graeter's has wheelchair accessible entrances and parking to accommodate individuals with disabilities.
What nearby places can I visit before or after enjoying ice cream at Graeter's?
You can visit The Pointe West Chester shopping center, Dewey’s Pizza - West Chester, or The Wine List liquor store near Graeter's for dining, shopping, or drinks.
Are there any nearby medical facilities close to Graeter's Ice Cream?
Yes, nearby medical facilities include The Christ Hospital Physicians - Obstetrics & Gynecology, University Pointe Surgical Hospital, and Mercy Health - West Chester Primary Care and Pediatrics.
Where can I find gift shops or floral services near Graeter's Ice Cream?
Near Graeter's, you can find Edible Arrangements and Oberers Flowers for desserts and flowers or gifts.
Does Graeter's Ice Cream have an app for Android or iOS?
Yes, Graeter's has an Android app available on the Google Play Store and an iOS app available on the Apple App Store for easy browsing and ordering.