Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported a mix of friendly and rude service, with many highlighting slow service and order inaccuracies.
Food Quality
Food quality varied, with some customers enjoying fresh items while others received cold or incorrect orders.
Cleanliness
Multiple reviews mentioned dirty dining areas and restrooms, contributing to a negative experience.
Wait Times
Long wait times were frequently noted, especially during peak hours, leading to customer frustration.
Management Issues
Several customers expressed concerns about management and staffing, suggesting a need for better oversight and training.
SS
Steve
Nov 12, 2025
1.0
How this place stays open is beyond me. Go to Culver’s if you want actual service
SS
Specgrade
Nov 5, 2025
5.0
Friendly and fast.
GH
Gary Hardy
Nov 2, 2025
1.0
Went to Wendy's for breakfast. We waited in line in an empty store and did not get service. Went to McDonalds instead. Glad the two employees had fun while they were laughing and playing. Will never be back.
MU
Morgan Underwood
Oct 28, 2025
1.0
I have genuinely never been to a fast food restaurant that is unable to service at night. Constant "system issues" shuts this business down every other night. Funnily enough there are always workers sitting in the lobby when these issues seem to arise. The one or two opportunities a month I do get to order, they're out of multiple items. I don't understand how this business makes any profit and it's really sad I have to forgo Wendy's as an option being so close to home. I recommend the McDonald's or Taco Bell in the same vicinity. A bad day at either of those restaurants equates to the best day at Wendy's. Don't waste your time or money. If you even get the chance.
SG
Sharonda “The Purple Elephant” Green
Oct 21, 2025
4.0
Today I went through the drive thru for lunch and got a $6 biggie bag (Double stack) w/ fries and drink. All of my customizations were heard and my burger was made perfectly. The nuggets were fresh but the fries were room temp. I expected fresh fries due to the wait for the nuggets but overall I was pleased with the experience. The service was great ! I’ll be back again soon.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in West Carrollton, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter West Carrollton, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (937) 353-7084.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does E Central Ave Wendy’s serve breakfast?
Yes, this Wendy’s location in West Carrollton, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 731 East Central Avenue in West Carrollton open?
Yes, this Wendy's location is open and committed to serving customers via dine-in, drive-thru, and delivery where available.
What are the drive-thru hours for this Wendy's?
The drive-thru is open daily from 6:30 AM to 1:00 AM.
Does this Wendy's location serve breakfast?
Yes, breakfast is served including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
Payments accepted include American Express, Cash, Discover, Mastercard, and Visa.
Can I order Wendy's food online or via an app?
Yes, you can order online at order.wendys.com or use the Wendy's mobile app available in the App Store.
Is delivery available from this Wendy's location?
Delivery is available where offered; check the Wendy's app or order.wendys.com to see if delivery serves your area.
How can I provide feedback or contact this Wendy's?
Contact them through the Wendy's Customer Care page online, call (937) 353-7084, or use the Wendy’s Customer Satisfaction Survey referencing your receipt.
Which nearby fast food restaurants can I visit along with Wendy's?
Nearby fast food options include Pizza Hut, McDonald's, Taco Bell, Sonic Drive-In, Wing Zone, and Marina Seafood and Wings.
Are there any convenient stores or gas stations close to Wendy's?
Yes, Speedway and Shell gas stations and convenience stores are nearby for fuel or quick stops when visiting Wendy's.
What other services can I find near this Wendy's location?
Nearby services include Boost Mobile for mobile needs, PNC Bank and PNC Mortgage for financial services, and Duds N Suds coin laundry.