Wendy's

3.5
1285 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
731 East Central Avenue, West Carrollton, OH
45449, United States

Hours

Reviews

3.5
1,285 reviews
5 stars
409
4 stars
327
3 stars
226
2 stars
89
1 star
234

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of friendly and rude service, with many highlighting slow service and order inaccuracies.

Food Quality

Food quality varied, with some customers enjoying fresh items while others received cold or incorrect orders.

Cleanliness

Multiple reviews mentioned dirty dining areas and restrooms, contributing to a negative experience.

Wait Times

Long wait times were frequently noted, especially during peak hours, leading to customer frustration.

Management Issues

Several customers expressed concerns about management and staffing, suggesting a need for better oversight and training.
  • SS
    Steve
    Nov 12, 2025
    1.0
    How this place stays open is beyond me. Go to Culver’s if you want actual service
  • SS
    Specgrade
    Nov 5, 2025
    5.0
    Friendly and fast.
  • GH
    Gary Hardy
    Nov 2, 2025
    1.0
    Went to Wendy's for breakfast. We waited in line in an empty store and did not get service. Went to McDonalds instead. Glad the two employees had fun while they were laughing and playing. Will never be back.
  • MU
    Morgan Underwood
    Oct 28, 2025
    1.0
    I have genuinely never been to a fast food restaurant that is unable to service at night. Constant "system issues" shuts this business down every other night. Funnily enough there are always workers sitting in the lobby when these issues seem to arise. The one or two opportunities a month I do get to order, they're out of multiple items. I don't understand how this business makes any profit and it's really sad I have to forgo Wendy's as an option being so close to home. I recommend the McDonald's or Taco Bell in the same vicinity. A bad day at either of those restaurants equates to the best day at Wendy's. Don't waste your time or money. If you even get the chance.
  • SG
    Sharonda “The Purple Elephant” Green
    Oct 21, 2025
    4.0
    Today I went through the drive thru for lunch and got a $6 biggie bag (Double stack) w/ fries and drink. All of my customizations were heard and my burger was made perfectly. The nuggets were fresh but the fries were room temp. I expected fresh fries due to the wait for the nuggets but overall I was pleased with the experience. The service was great ! I’ll be back again soon.

Frequently Asked Questions About Wendy's

Is E Central Ave Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.