Wendy's

3.4
1303 reviews
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Business Details

731 East Central Avenue, West Carrollton, OH
45449, United States
(937) 353-7084
https://locations.wendys.com/united-states/oh/west-carrollton/731-east-central-avenue
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About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
731 East Central Avenue, West Carrollton, OH
45449, United States

Hours

Reviews

3.4
1,303 reviews
5 stars
414
4 stars
328
3 stars
226
2 stars
89
1 star
246

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and inconsistent service quality, particularly during evening hours.

Food Quality

Many reviews mentioned cold or stale food, with specific complaints about the freshness of fries and burgers.

Cleanliness

The restaurant was often described as dirty, with complaints about filthy bathrooms and sticky floors.

Staff Attitude

Customer service experiences varied, with some staff being friendly while others were reported as rude or unprofessional.
  • JC
    Justin compeau
    2 days ago
    1.0
    The worst wendy's I have ever had. They couldn't even get my order right with one other person in the drive thru and everything was old and cold. Would not recommend!
  • TW
    Tim Wiley
    Jan 5, 2026
    1.0
    Lobby closed at 8 o'clock . Makes it really hard for dashers. 22 mins in drive thru. Outside of store discusting. Do better. This wendys used to be the best in town . But now I see why the company is going down hill.
  • MM
    Marvin McCabe
    Jan 3, 2026
    1.0
    $7 and some odd cents (.19?) later, all of the food was uneatable. All went into the trash. This store should be embarrassed! Frosty's well below par...maybe clean the machine? More like a cold/warm melted something. Fries were luke warm and brown. Change grease? Burger, 1 bite, cold burger, cheese and bun was not soft. WASTE OF MONEY!! $7 -IN THE GARBAGE
  • SN
    S Nic
    Jan 2, 2026
    1.0
    Ordered through Instacart because I can't stand going there at night due to the "cash only" most nights. I would think theft but I'm just really sick of the nasty food. Ordered Spicy chicken sandwich combo, all I received was a cold sandwich, nothing else for the combo, Biggie Bag, cheeseburger only in the bag, no nuggets, no fries, no sauces. A junior Bacon cheeseburger with a small fry. A Cheeseburger, and it was the size of a kids meal cheeseburger. Close this place down or get new managers.
  • KK
    Kylee Kennedy
    Dec 22, 2025
    1.0
    This is the WORST Wendy’s location I’ve ever been to. Every single time I go here they always claim they can only take cash. I’ve tried to go here multiple times and it’s the same thing “we’re only taking cash at the moment”. It’s ridiculous and honestly lazy. There’s no way their system is down this often. They just simply don’t wanna work. Won’t be coming here ever again.
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Frequently Asked Questions About Wendy's

Is E Central Ave Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's at 731 East Central Avenue in West Carrollton open?

Yes, this Wendy's location is open and committed to serving customers via dine-in, drive-thru, and delivery where available.