Papa Johns Pizza

3.3
231 reviews

About

Pizza Restaurant
At Papa Johns Pizza in West Carrollton, OH, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best West Carrollton pizza for any occasion. Call us for pizza delivery in West Carrollton or stop by 1935 S ALEX RD for carryout to order the best pizza in West Carrollton, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
1935 S ALEX RD, West Carrollton, OH
45449, United States

Hours

Reviews

3.3
231 reviews
5 stars
89
4 stars
31
3 stars
29
2 stars
15
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with rude staff and unhelpful responses to complaints.

Order Accuracy

Many customers reported issues with incorrect orders, including wrong toppings and missing items.

Food Quality

Several reviews mentioned declining food quality, including undercooked pizzas and stale ingredients.

Delivery Issues

Customers frequently experienced delays in delivery, with some orders taking significantly longer than promised.

Positive Experiences

Despite the negative feedback, some customers praised the taste of the pizza and the efficiency of certain staff members.
  • JM
    Justin Mosier
    Nov 16, 2025
    2.0
    Ordered delivery, they didn’t have enough drivers so I a cost cutting measure they used a DoorDash driver. Though not the door dashers fault, the food arrived lukewarm as the third party drivers don’t have the heating bags like pizza companies. This is a disgusting effort to save money and should be frowned upon. Clearly not better ingredients nor better pizza
  • YA
    yahya abdelbaghi
    Oct 16, 2025
    1.0
    I ordered from the Papa John’s app, and my order was sent to a completely different location! 🚫 The delivery driver called me and asked for extra money just to bring the order to my correct address! When I contacted the restaurant, they didn’t help at all — they just told me to “place a new order,” as if they don’t care about customers being scammed. Honestly, it was a very bad and unprofessional experience. I won’t be ordering again unless this issue is fixed and I’m compensated for what happened.
  • BA
    Basel Alsafadi
    Sep 13, 2025
    5.0
    Very wonderful, the pizza tastes great, and the staff treat me with respect.
  • MD
    Melinda Duke
    Aug 17, 2025
    2.0
    I placed a order a couple of weeks ago it was wrong but Beth the manager was amazing and made it right but when I called tonight to place a order went to call center guy literally keep giving me a higher price for pairing items keep telling me it was because they added tax then when I asked for a manager he put me on hold for another 10 minutes and Came back and said you're price it right just letting you know good way to loose business!
  • RS
    RAY Sparks
    Jun 20, 2025
    5.0
    Probably should give 5 stars for service and atmosphere, but I've really not done anything but order delivery. Haven't said that, I have nothing to say but I consider their pizzas as top notch. They're certainly great with the cheese stuffed crust. If you want a great pizza you should give them a try, although I can't imagine u'all haven't had their cuisine.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in West Carrollton?

Delivery hours are Monday to Thursday from 10:00 AM to 12:30 AM, Friday and Saturday from 10:00 AM to 1:30 AM, and Sunday from 11:00 AM to 11:30 PM.

What are the takeout hours for this Papa Johns location?

Takeout is available Monday to Thursday from 10:00 AM to 12:10 AM, Friday and Saturday from 10:00 AM to 1:10 AM, and Sunday from 11:00 AM to 11:10 PM.