Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,594 reviews
5 stars
498
4 stars
344
3 stars
308
2 stars
154
1 star
290
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and incorrect orders.
Food Quality
Mixed reviews on food quality, with many complaints about cold or poorly prepared items.
Staff Attitude
Staff interactions varied, with some customers praising friendly service while others reported rude or unprofessional behavior.
Cleanliness
The cleanliness of the restaurant was often criticized, with reports of dirty dining areas and restrooms.
Order Accuracy
Numerous customers experienced issues with order accuracy, including missing items and incorrect food preparation.
- PLphillip lipsey5 days ago1.0Ordered frappe around 7:45 PM on app. When I arrive to the store, no workers ask what order I am waiting for and after 15 minutes of waiting and employees, passing by another person, waiting for a DoorDash spoke up, which the worker told me that I had never had an order placed yet I showed them my app. she proceeded to make my drink, but then complains to coworker at drive-through window loudly about the situation yet both parties, including were not rude nor aggressive. Ben talks about how job is stressful and how they are off in about 15 minutes. I feel like the encounter was unprofessional and uncalled for. that worker needs to revisit customer service training yet I know nothing will happen.
- GGGeorgiannaJan 3, 20265.05 Stars for the cleanest washrooms!
- DCDon CrabtreeDec 27, 20251.0This location continues to disappoint. The burnt up burgers...how they pull this off when the grill is a timer is beyond stupid. To the cold fries and unprofessional employees.
- MRMark ReymillerDec 10, 20251.0Probably the worst experience ever at a McDonald's. Arrived Wednesday, Dec. 10, at 6pm. Two cars in the drive thru, one customer inside eating, one customer ordering, ie; not busy at all. Tried multiple times to order from kiosk before one would finally respond, however no table tents (locators) at either kiosk, so just entered table #1. We ordered "dine in" but food was brought to table in paper bag because "they were out of trays". There were no napkins in the bag, no catsup, and we were short one drink which server said he would bring right back along with some catsup. After eating our sandwiches and still no drink or catsup, went back up to counter where the server "forgot". No table tents, no trays, no napkins, no drink... come on, people! We can do better!
- CCCurtis CoxNov 30, 20252.0Don't go for your lunch break. I waited 20 minutes in line for a spicy chicken sandwich fries and a Sprite. I would love to tell you the quality of the food but I do not know because I do not have time to eat it. As I sat in the window I watched four vehicles received their food and leave only one so my knowledge wasn't online order. Quick service is the only reason why McDonald's exists it should not take 20 minutes in the drive-thru.
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's at 741 E Dixie Dr, West Carrollton?
Delivery is available Monday to Thursday and Sunday from 5:00 AM to 11:59 PM, and Friday to Saturday from 5:00 AM to 12:59 AM.
Does this McDonald's location offer drive-thru service and what are its hours?
Yes, the drive-thru is available daily from 5:00 AM to 1:00 AM.
What services are available at McDonald's West Carrollton location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Can I order McDonald's for same-day delivery or curbside pickup?
Yes, this location offers curbside pickup, delivery, same-day delivery, and no-contact delivery options.
What payment options are accepted at McDonald's on 741 E Dixie Dr?
Payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What app can I use to order from McDonald's and where can I download it?
You can order using the McDonald's App available on both the Apple App Store and Google Play Store.
What are the main operating hours of this McDonald's location?
The restaurant is open daily from 5:00 AM to 11:00 PM.
Are there any nearby banks where I can manage my finances before or after visiting McDonald's?
Yes, PNC Bank and PNC Mortgage are located nearby for your banking needs.
What other dining options are available near McDonald's at 741 E Dixie Dr?
Nearby dining options include Pizza Hut, Sonic Drive-In, Wendy's, Dunkin', Wing Zone, Marina Seafood and Wings, and Taco Bell.
Are there convenient places nearby for fuel or convenience shopping when visiting McDonald's?
Yes, Speedway and Shell gas stations with convenience stores are nearby for fueling and quick shopping needs.