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McDonald's

3.4
(1604 reviews)

Business Details

741 E Dixie Dr, West Carrollton, OH
45449, United States
(937) 859-3850
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
741 E Dixie Dr, West Carrollton, OH
45449, United States

Hours

Reviews

3.4
1,604 reviews
5 stars
503
4 stars
346
3 stars
308
2 stars
154
1 star
293

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and unprofessional staff behavior.

Food Quality

Many reviews mentioned cold or poorly prepared food, including undercooked items and incorrect orders.

Cleanliness

While some customers praised the cleanliness of the bathrooms, others noted that the overall restaurant cleanliness was lacking.

Staff Attitude

Feedback varied on staff friendliness, with some praising the service while others reported rude or unhelpful interactions.
  • KT
    Kimberly Towe
    Feb 15, 2026
    5.0
    Quick service with hot fresh food.
  • JK
    Jordan Kiracofe
    Jan 19, 2026
    1.0
    My wife and I got lunch from the here yesterday through the drive-thru. My wife's Burger had a ton of hair in it to the point where it was inedible.
  • JC
    J C
    Jan 16, 2026
    1.0
    Waited over 20 mins, turns out they just forgot and put my order in the door dash window. What a clown show.
  • PL
    phillip lipsey
    Jan 7, 2026
    1.0
    Ordered frappe around 7:45 PM on app. When I arrive to the store, no workers ask what order I am waiting for and after 15 minutes of waiting and employees, passing by another person, waiting for a DoorDash spoke up, which the worker told me that I had never had an order placed yet I showed them my app. she proceeded to make my drink, but then complains to coworker at drive-through window loudly about the situation yet both parties, including were not rude nor aggressive. Ben talks about how job is stressful and how they are off in about 15 minutes. I feel like the encounter was unprofessional and uncalled for. that worker needs to revisit customer service training yet I know nothing will happen.
  • DC
    Don Crabtree
    Dec 27, 2025
    1.0
    This location continues to disappoint. The burnt up burgers...how they pull this off when the grill is a timer is beyond stupid. To the cold fries and unprofessional employees.

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 741 E Dixie Dr, West Carrollton?

Delivery is available Monday to Thursday and Sunday from 5:00 AM to 11:59 PM, and Friday to Saturday from 5:00 AM to 12:59 AM.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, the drive-thru is available daily from 5:00 AM to 1:00 AM.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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