McDonald's

3.4
1580 reviews
Get DirectionsCallWebsite

Business Details

741 E Dixie Dr, West Carrollton, OH
45449, United States
(937) 859-3850
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
741 E Dixie Dr, West Carrollton, OH
45449, United States

Hours

Reviews

3.4
1,580 reviews
5 stars
495
4 stars
343
3 stars
305
2 stars
152
1 star
285

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported cold, undercooked, or poorly prepared food, including cold fries and improperly made sandwiches.

Service Issues

Many reviews highlighted slow service, incorrect orders, and unprofessional behavior from staff, leading to a frustrating customer experience.

Cleanliness

Several customers noted that the restaurant was often dirty, with unsanitary conditions in both the dining area and restrooms.

Customer Experience

While some customers praised friendly staff and good service, many others reported negative interactions, including rude behavior and lack of attention to customer needs.

Order Accuracy

Numerous reviews indicated frequent mistakes with orders, including missing items and incorrect food, contributing to customer dissatisfaction.
  • BC
    Brandon Campbell
    Nov 13, 2025
    1.0
    We asked for extra pickles on our sandwich it had over 25 Pecos literally stacked up enough pickles it was thicker than the quarter pounder meat sandwich that was on the burger. Completely absurd whoever was behind making the sandwich needs to be handled. They also pulled me up to the third window and had me wait longer as if it were going to be fresh but it was not the value fry that we ordered was not warm at all and definitely not fresh. 5 minutes looking for the photos tab. it will not let me add photos. I'll try again later
  • RL
    Rachel Lovern
    Nov 10, 2025
    5.0
    Brief conversation with staff but was greeted with a smile and polite conversation while providing fast efficient service. Best of all...the ice cream machine was working!! Great Experience!
  • AC
    Amanda Crooks
    Nov 9, 2025
    1.0
    Missing a meal refused to refund asked us to come back and get it . The food we had was semi cold and the buns were crunchy . Frequently come here will be finding a better location . Really tired of spending money and not getting what we ordered
  • RN
    Renae Naenaenae
    Nov 8, 2025
    1.0
    The manager Teresa is absolutely awful. I reached out to Mr.Godlove...no response. She also gave me the wrong info to contact him.. luckily it was on the receipt. She should not be a manger. The chick taking the orders was super sweet but Teresa was a nightmare from Hell. I will never go back here.
  • GS
    Gwendolyn Strickland
    Oct 31, 2025
    1.0
    Traveling from Northern Michigan stopped her for 2 cheese burgers a medium fries and a sweet tea at the drive thru gave me my order with no fries so I went in for fries. Got back on highway and the burgers and fries were cold and my fries were super salty I was on my way to Tennessee! Terrible don't stop here if you're traveling!
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 741 E Dixie Dr, West Carrollton?

Delivery is available Monday to Thursday and Sunday from 5:00 AM to 11:59 PM, and Friday to Saturday from 5:00 AM to 12:59 AM.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, the drive-thru is available daily from 5:00 AM to 1:00 AM.