Wendy's

3.9
968 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
400 E Emmitt Ave, Waverly, OH
45690, United States

Hours

Reviews

3.9
968 reviews
5 stars
438
4 stars
260
3 stars
137
2 stars
40
1 star
93

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted issues with food temperature, freshness, and accuracy of orders, with some customers receiving undercooked or cold items.

Cleanliness

Several customers noted that the restaurant was dirty, including unclean bathrooms and trash accumulation.

Employee Performance

While some employees received praise for their friendliness and efficiency, others were criticized for being unhelpful and unprofessional.

Management Issues

Customers expressed concerns about management's inability to address staffing and service problems, leading to a negative dining experience.
  • PW
    peggy ward
    Nov 11, 2025
    5.0
    I think management must have changed, because theyve really stepped up their game. I had to find another place to eat in Waverly because McDonalds has become terrible. Fries are always hot and crispy. My Jr bacon cheeseburger is always made correctly.
  • RE
    Ron E
    Oct 29, 2025
    4.0
    Didn't eat in, just drive through. Soda machine was down but they were accommodating with other options.
  • HF
    hayley Faith
    Aug 25, 2025
    1.0
    ordered through the wendys app to get it delivered to my place, the bag was open when it arrived so i checked, i was missing two things of chicken nuggets so i called the store. the lady proceeds to tell me that they dont have an app and they dont deliver so i explain what the app is, she refused to refund my money but said she would get ahold of someone and see what was going on and she would call me back, waited over an hour and never got a call back so im out of 10 dollars. never, ever ordering from waverly Wendys again. you have an app and the workers dont know about apperently
  • TA
    Tony Alvarez
    Aug 7, 2025
    5.0
    Ryan is your best employee lol the job is hard, but customer service is easy. A lot of bad reviews well deserved but Ryan deserved a 5 tonight!
  • MM
    Misty Meachem
    Aug 5, 2025
    5.0
    We came in a half hour before they closed but instead of them getting upset everyone was honestly okay with us sitting down and eating our meal. The food was great and the employees were awesome. Great job night shift

Frequently Asked Questions About Wendy's

Is Waverly Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.