Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted issues with food temperature, freshness, and accuracy of orders, with some customers receiving undercooked or cold items.
Cleanliness
Several customers noted that the restaurant was dirty, including unclean bathrooms and trash accumulation.
Employee Performance
While some employees received praise for their friendliness and efficiency, others were criticized for being unhelpful and unprofessional.
Management Issues
Customers expressed concerns about management's inability to address staffing and service problems, leading to a negative dining experience.
PW
peggy ward
Nov 11, 2025
5.0
I think management must have changed, because theyve really stepped up their game. I had to find another place to eat in Waverly because McDonalds has become terrible.
Fries are always hot and crispy. My Jr bacon cheeseburger is always made correctly.
RE
Ron E
Oct 29, 2025
4.0
Didn't eat in, just drive through. Soda machine was down but they were accommodating with other options.
HF
hayley Faith
Aug 25, 2025
1.0
ordered through the wendys app to get it delivered to my place, the bag was open when it arrived so i checked, i was missing two things of chicken nuggets so i called the store. the lady proceeds to tell me that they dont have an app and they dont deliver so i explain what the app is, she refused to refund my money but said she would get ahold of someone and see what was going on and she would call me back, waited over an hour and never got a call back so im out of 10 dollars. never, ever ordering from waverly Wendys again. you have an app and the workers dont know about apperently
TA
Tony Alvarez
Aug 7, 2025
5.0
Ryan is your best employee lol the job is hard, but customer service is easy. A lot of bad reviews well deserved but Ryan deserved a 5 tonight!
MM
Misty Meachem
Aug 5, 2025
5.0
We came in a half hour before they closed but instead of them getting upset everyone was honestly okay with us sitting down and eating our meal. The food was great and the employees were awesome. Great job night shift
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Waverly, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Waverly, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (740) 947-4000.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Waverly Wendy’s serve breakfast?
Yes, this Wendy’s location in Waverly, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's in Waverly, OH?
The drive-thru is open daily from 5:30 AM to 1:00 AM.
Does this Wendy's location in Waverly serve breakfast?
Yes, breakfast is served and you can order from the menu via the app or website.
How can I order Wendy's food for delivery near me?
Use the Wendy's app or visit order.wendys.com, enter your delivery address to check availability.
What payment methods are accepted at Wendy's in Waverly?
Accepted payments include American Express, Visa, Mastercard, Discover, and cash.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on the Wendy's menu website, app, and in-restaurant posters.
Can I dine-in at this Wendy's location?
Yes, dine-in service is available along with drive-thru, delivery, and takeout options.
How do I provide feedback or contact this Wendy's?
Contact via the Customer Care team's live chat or call (740) 947-4000. You may also fill out the Wendy’s Customer Satisfaction Survey online.
Are there other fast food options near Wendy's in Waverly?
Yes, Subway and Little Caesars Pizza are nearby if you want different quick meal options.
Where can I get coffee or smoothies near Wendy's?
The Pour Lady cafe is close by, offering coffee, smoothies, and juices—great for a drink before or after your meal.
What nearby amenities can I visit around Wendy's?
Nearby you can find Waverly Park for outdoor activities and Bartley's Pharmacy for health needs.