McDonald's

3.8
1912 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
701 W Emmitt Ave, Waverly, OH
45690, United States

Hours

Reviews

3.8
1,912 reviews
5 stars
756
4 stars
471
3 stars
361
2 stars
116
1 star
208

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in the drive-thru and for mobile orders, often exceeding 20 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and failure to follow special requests.

Food Quality

Feedback on food quality was mixed, with some customers enjoying fresh items while others received cold or poorly prepared food.

Customer Service

Several reviews mentioned rude or unhelpful staff, particularly in handling complaints or correcting orders.

Cleanliness

The cleanliness of the restaurant was criticized, with reports of dirty restrooms and overall unsanitary conditions.
  • VG
    Vapid Gaming
    5 days ago
    2.0
    Had a fry stab me through the bag customer service is ok and the food is mid
  • LK
    Laurie Knowlton
    Nov 13, 2025
    5.0
    For being a McDonald's, the kids and staff are the friendliest group I've ever had the pleasure of doing business with. They are training their workers right😁
  • EM
    Ellen Messer
    Nov 9, 2025
    5.0
    Traveling through and stopped here for breakfast and the food was so fresh , put together perfectly, definitely will stop here again !!! Great job folks !!!!
  • SS
    Steffani Smallwood
    Oct 29, 2025
    1.0
    Although the picture of the deer ankle “chicken tenders” is the only picture I have, it’s far from the only problem we’ve had! I understand fast food gets busy, and people make mistakes. But it’s EVERYTIME we visit. The last time I was there, we waited at spot 1 for over 25 minutes on boo buckets. My son has celiacs disease, so he can’t eat gluten, and they always mess up his order. I just hope it gets better as it’s one of the few fast food places this small town has!
  • TR
    Tinlie Riley
    Oct 20, 2025
    1.0
    Every time I come here they park me. Today they had me wait in line while they took the other lines order and took multiple of the other lines orders. Then when I ask if it’s working they tell me just a moment and left me waiting while they took more orders in the other lines. After waiting for that long I got parked for coffees. The drive though is not a drive and wait and every time I order a Moblie order I end up being parked for more than 5 min after waiting in the drive through. Why even place a Moblie order ahead of time for it to be fast if they make you wait? Very upset with their service!

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 701 W Emmitt Ave, Waverly?

McDonald's is open every day from 5:00 AM to 11:00 PM.

When is the drive-through service available at this McDonald's location?

The drive-through is open daily from 5:00 AM to midnight (00:00).