Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported slow service, long wait times, and issues with order accuracy.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, stale, or improperly prepared items.
Staff Attitude
Feedback indicated a mix of friendly and unprofessional staff interactions, with some customers experiencing rudeness.
Cleanliness
Several customers noted cleanliness issues in the dining area and restrooms.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and enjoyed certain menu items.
AR
Austin Rohleder
Jan 27, 2026
1.0
We no longer get food here. It’s wrong more often than it is right, and the workers seem very unhappy there.
JA
Jeff Ankney
Jan 6, 2026
5.0
Fast service and good food.
JL
Justin Laney
Dec 31, 2025
1.0
I'm not sure how it's possible to take forever and a day to fulfill an order and STILL give food that isn't fresh. Y'all should be fired and they should turn this into a 5 guys.
DK
Donald Kerr
Dec 31, 2025
3.0
Cold food this time sorry Wendy's. But thumbs down
SH
Seth Hall
Dec 18, 2025
2.0
The store closes at 10 pm, but you can forget getting service and employees that care by 7 pm. You'll be waiting forever to even get somebody at the speaker, then they'll just lie to your face about being out of items purely so they don't have to do their job. Just go somehere else, it'll be faster and cheaper with less disappointment.
Yes! This Wendy's location in Wauseon, OH is open and committed to serving high quality food every day.
What are the drive-through hours for this Wendy's location?
The drive-through is open from 6:30 AM to 11:00 PM Monday through Wednesday and Sunday, and until midnight on Thursday through Saturday.
Does this Wendy's serve breakfast?
Yes, the Wauseon Wendy's serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee and sides.
Can I order Wendy's food online or via an app?
You can order online at order.wendys.com or via the Wendy's app available on the App Store for convenient mobile ordering.
What payment options does this Wendy's accept?
This Wendy's location accepts American Express, Cash, Discover, Mastercard, and Visa as payment.
How can I provide feedback or contact this Wendy's location?
You can provide feedback via Wendy's Customer Care through their website live chat, call 888-624-8140, or directly contact the Wauseon location at (419) 335-7707.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen info are available on the Wendy's menu website, mobile app, and in-restaurant on a nutrition information poster.
Are there other fast food options near this Wendy's?
Yes, nearby fast food options include Taco Bell, Pizza Hut, Dairy Queen Grill and Chill, and McDonald's all within the local area, providing variety for customers.
What nearby places can help customers find Wendy's?
Nearby places such as The Exchange Network ATM and Fifth Third Bank & ATM can serve as landmarks to help customers locate Wendy's on Shoop Avenue.
Are there nearby convenience stores or gas stations for quick errands before or after visiting Wendy's?
Yes, convenience stores and gas stations such as Rite Aid, Circle K, Dairy Mart, and BP are close to Wendy's, making it easy for customers to run quick errands alongside their meal visit.
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