McDonald's

3.1
1178 reviews
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Business Details

1375 N Shoop, Wauseon, OH
43567, United States
(419) 337-6776
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1375 N Shoop, Wauseon, OH
43567, United States

Hours

Reviews

3.1
1,178 reviews
5 stars
304
4 stars
201
3 stars
236
2 stars
134
1 star
303

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with many waiting over 20 minutes for their orders.

Order Accuracy

Numerous complaints about incorrect orders, missing items, and poorly prepared food were noted.

Staff Behavior

Feedback indicated that staff, including management, were often rude or unprofessional, contributing to a negative customer experience.

Cleanliness

Several reviews mentioned unsanitary conditions within the establishment, affecting overall customer satisfaction.

Food Quality

Customers expressed disappointment with the quality of food, citing cold and poorly prepared items.
  • LL
    Liz
    4 days ago
    1.0
    Took an hour for us to get our food they forgot to give us sauce for nuggets. It took at least 5 min till someone greeted us at the register. The food was sloppily put together and covered in way too much mayo it was all over the wrapper. The booths and seats were covered in food and the tables were all sticky. The bathroom had toilet paper just sitting on top of the toilet paper holder When I went to get ketchup it came out red and white like someone had mixed another sauce in there very disgusting. 0 out of 10 experience we will not be returning.
  • RM
    Rylee Martin
    Nov 14, 2025
    1.0
    Went to drive threw for breakfast got a coffee and a bagel they didn’t tell me they were getting it worked on so 15 mins later I got the coffee and it wasn’t even full after paying for it worst service there and that not the first time
  • CL
    Cheryl Lewis
    Nov 3, 2025
    5.0
    Food was good but only warm. The employee working the cash window was very friendly and kind.
  • MP
    Michelle Pelton
    Oct 29, 2025
    3.0
    VERY slow! Nothing fast about this fast food. And got the order wrong
  • JR
    Julien Rivera
    Oct 16, 2025
    1.0
    I placed an order on the mobile app. Already paid for before I arrived with debit card. When I get there the staff canceled my order and said that I would have to pay again. I didn’t bring any form of payment and the manager started yelling at me saying she isn’t going to serve me. This is not the first time that they’ve messed up on our order. They do it every chance they get, and I won’t be returning to this lousy location.
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Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Wauseon, OH?

McDonald's in Wauseon, OH is open daily from 5:00 AM to 11:00 PM.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open every day from 5:00 AM to midnight.