Numerous customers reported slow service, rude staff, and poor management, leading to negative experiences.
Food Quality
While some customers enjoyed the food, many complained about cold items, incorrect orders, and unsatisfactory preparation.
Cleanliness
Several reviews highlighted concerns about cleanliness, including dirty tables and unsanitary food handling practices.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly service, indicating that experiences can vary.
LM
Laura Morris
4 days ago
1.0
This DQ absolutely sucks. I went there yesterday drive through and sat for about 5 minutes with two vehicles ahead of me. They proceeded to make everyone wait 5 minutes each before even taking their order. Then had to wait for the actual food to get done. Last time I went months ago, I got stuck in the drive through because they wouldn’t even answer the speaker and there was a line wrapped around the building and the lady in front of me asked what was taking so long and they said short staffed. And she said ok but then you need to warn people about how long it’s gonna take instead of all these people waiting for like 25 minutes. Today I got the snowdrift blizzard a large door dashed. I had brownie pieces added which they didn’t put in and I kid you not they didn’t mix the blizzard at all. There was like a half scoop of Oreos on top with the blue and a half pump of marshmallow. Wasn’t even mixed. A large blizzard. Idk what’s happening here at this Fairy Queen but it is always an absolute wreck. Whoever owns it should be ashamed to show their face because this is the consistently worst run fast food place Ive seen and that’s saying something.
GD
Gavin Dahlke
Nov 5, 2025
2.0
Put two strawberries in my blizzard when supposed to have the middle filled, whoever made this sucks. 0/10 And the guy serving us, david i believe is his name made me and my lady super uncomfortable, super weird.
SS
S_O_C_K_S
Oct 29, 2025
4.0
Love the Flamethrower burger.
NW
natalie werner
Oct 7, 2025
5.0
Everyone was friendly and helpful. Great service and food.
Frequently Asked Questions About Dairy Queen Grill & Chill
What is the address of Dairy Queen Grill & Chill in Wauseon, OH?
Dairy Queen Grill & Chill is located at 1489 N Shoop Ave, Wauseon, OH 43567-1824, USA.
What are the operating hours of this Dairy Queen location?
The Dairy Queen Grill & Chill in Wauseon is open Monday through Thursday and Sunday from 10:30 AM to 10:00 PM, and on Friday and Saturday from 10:30 AM to 11:00 PM.
Does Dairy Queen Grill & Chill offer outdoor seating and drive-thru services?
Yes, this location offers both outdoor seating and a drive-thru for your convenience.
What are some popular menu items at this Dairy Queen?
Popular items include Blizzard® Treats, Chicken Strip Basket, Grillburger®, soft-serve ice cream cones, shakes & malts, and ice cream cakes from DQCakes.com.
Is Dairy Queen Grill & Chill family-friendly and suitable for kids?
Yes, this Dairy Queen welcomes families and is good for kids with a family-friendly environment.
Can I order food online or through a mobile app for this Dairy Queen?
Yes, you can place orders online via their pickup link or download the Dairy Queen app for exclusive deals and mobile ordering.
What is the phone number to contact Dairy Queen Grill & Chill in Wauseon?
You can reach the Dairy Queen at +1 419-335-3020.
What fast food options are available near Dairy Queen Grill & Chill?
Near Dairy Queen, you can also find Taco Bell, Pizza Hut, and Wendy's for additional fast food choices.
Are there convenient places to fuel up or shop nearby Dairy Queen?
Yes, nearby options include gas stations and convenience stores like BP, Dairy Mart, and Circle K.
What other dining or shopping options can I visit near the Dairy Queen Grill & Chill?
You can explore coffee shops like Red Rambler Coffees and Biggby Coffee, hardware stores such as Ace Hardware, and retail stores like Wauseon GameStop nearby.