Customers enjoyed the burgers and ice cream, but there were complaints about cold food, over-salted fries, and inconsistent portion sizes.
Service Issues
Many reviews highlighted slow service, rude staff interactions, and poor management, leading to a frustrating customer experience.
Cleanliness
Several customers noted unsanitary conditions, including dirty floors and unkempt staff, which detracted from their dining experience.
Operational Hours
Customers expressed frustration over inconsistent closing times and being turned away despite posted hours.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and good food, indicating that experiences can vary.
GD
Gavin Dahlke
Nov 5, 2025
2.0
Put two strawberries in my blizzard when supposed to have the middle filled, whoever made this sucks. 0/10 And the guy serving us, david i believe is his name made me and my lady super uncomfortable, super weird.
SS
S_O_C_K_S
Oct 29, 2025
4.0
Love the Flamethrower burger.
NW
natalie werner
Oct 7, 2025
5.0
Youssef..was friendly and helpful. Great bacon double cheeseburger and fries and blizzard
KN
Ken Neider
Sep 22, 2025
5.0
Love the peanut buster parfait
JJ
Jack
Sep 13, 2025
2.0
I went out and was rudely told to get out after they said were closed i asked nicely why the door was not locked and they could not provide a good answer.
Frequently Asked Questions About Dairy Queen Grill & Chill
What is the address of Dairy Queen Grill & Chill in Wauseon, OH?
Dairy Queen Grill & Chill is located at 1489 N Shoop Ave, Wauseon, OH 43567-1824, USA.
What are the operating hours of this Dairy Queen location?
The Dairy Queen Grill & Chill in Wauseon is open Monday through Thursday and Sunday from 10:30 AM to 10:00 PM, and on Friday and Saturday from 10:30 AM to 11:00 PM.
Does Dairy Queen Grill & Chill offer outdoor seating and drive-thru services?
Yes, this location offers both outdoor seating and a drive-thru for your convenience.
What are some popular menu items at this Dairy Queen?
Popular items include Blizzard® Treats, Chicken Strip Basket, Grillburger®, soft-serve ice cream cones, shakes & malts, and ice cream cakes from DQCakes.com.
Is Dairy Queen Grill & Chill family-friendly and suitable for kids?
Yes, this Dairy Queen welcomes families and is good for kids with a family-friendly environment.
Can I order food online or through a mobile app for this Dairy Queen?
Yes, you can place orders online via their pickup link or download the Dairy Queen app for exclusive deals and mobile ordering.
What is the phone number to contact Dairy Queen Grill & Chill in Wauseon?
You can reach the Dairy Queen at +1 419-335-3020.
What fast food options are available near Dairy Queen Grill & Chill?
Near Dairy Queen, you can also find Taco Bell, Pizza Hut, and Wendy's for additional fast food choices.
Are there convenient places to fuel up or shop nearby Dairy Queen?
Yes, nearby options include gas stations and convenience stores like BP, Dairy Mart, and Circle K.
What other dining or shopping options can I visit near the Dairy Queen Grill & Chill?
You can explore coffee shops like Red Rambler Coffees and Biggby Coffee, hardware stores such as Ace Hardware, and retail stores like Wauseon GameStop nearby.