Panera Bread

Reviews

• PP

  Potter

  2 days ago
  5.0
  The new caprese sandwich is awesome. I hope it becomes a permanent menu item. This location is nice. Always clean. Quick on and out.
• TT

  tay

  6 days ago
  1.0
  I don’t know why I keep coming here
• RR

  Ryan

  Feb 12, 2026
  5.0
  I love their new asiago spicy steak sandwich. Even better on sale for $3.99. Coffe sip club has been a good deal.
• MM

  Mercedez

  Feb 11, 2026
  1.0
  Usually I go to the Austin landing Panera next to my job. They are amazing. I went to this location tonight because I was watching my elderly grandmother. I get my grandma to try new food when I watch her since she has the same thing every day, so I convinced her to try the tomato soup bread bowl and a grilled cheese. I usually get the spicy fiesta chicken sandwich. I order, the woman who took my money was nice and asked what sides I wanted. The other blonde haired woman with nails didn’t say a word as she quickly handed me my food and didn't even look our way. Even my elderly grandmother had commented on it, but whatever we had our food and are on the way home. But when we came back home, I realized they gave my grandma a cup of tomato soup instead of the bread bowl. I got her grilled cheese as a side. She said it was cold, so I tried it and it tasted like it had been sitting. I got her the kid version since she doesn’t eat a lot. I think they didn’t care since it would be “for a kid”. My sandwich bread wasn’t baked and just tasted like soft uncooked bread, and the peppers were all on one corner falling off by the time I opened it. Usually I wouldn’t care for most drive thru places, but Panera in general is very expensive. As well as I probably wouldn’t have left a serious review if they hadn’t gotten my grandmas order wrong. Overall, I don’t see myself coming back here. I love the Austin landing location though I have never had them get an order wrong or cold.
• DR

  digvijay reddy

  Jan 31, 2026
  1.0
  I visit this Panera location at least twice a week, and this was honestly disappointing. After my workout this afternoon, I ordered a full-size Mediterranean Chicken Greens with Grains salad, but what I received was clearly a half-size portion. Thankfully, I noticed it right away while still in the parking lot. When I went back to the drive-thru to ask about it, the employee was rude and dismissive and immediately called the manager. The manager insisted it was a full-size and said “there’s nothing we can do”, claiming Panera recently changed portion sizes. That explanation made no sense since I ordered the same item just two days ago and received a noticeably larger portion and she had no answer when I mentioned that. What makes this worse is that the receipt literally says: “Accuracy matters. If your order is not right, please let a manager know.” Well, I did and nothing was done. I ended up leaving frustrated and contacted Panera customer support, who handled the situation much better and offered me a $20 credit, which I appreciated. My main issue wasn’t the food it was the poor attitude and refusal to address a legitimate concern at this location. I’m posting this to warn others: check your portions, and if this happens to you, skip the store argument and go straight to customer support. Very disappointed with the service here.

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