Order Accuracy
Many customers reported frequent issues with incorrect or incomplete orders, leading to frustration and disappointment.
Service Quality
Customer experiences varied widely, with some praising friendly staff while others noted rude behavior and poor management.
Food Quality
Several reviews highlighted inconsistent food quality, with complaints about cold, poorly made, or improperly portioned items.
Cleanliness
Multiple customers expressed concerns about the cleanliness of the restaurant and food handling practices.
Wait Times
Customers frequently mentioned long wait times both in the drive-thru and inside the restaurant, contributing to a negative experience.