Panera Bread

3.6
868 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Warrensville Heights is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
4301 Richmond Road, Warrensville Heights, OH
44122, United States

Hours

Reviews

3.6
868 reviews
5 stars
354
4 stars
185
3 stars
95
2 stars
69
1 star
165

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Many reviews mentioned issues with food quality, including cold or poorly prepared items, and complaints about stale bakery products.

Cleanliness

Multiple customers noted unsanitary conditions in both the dining area and restrooms, indicating a lack of proper cleaning.

Staffing Issues

Several reviews highlighted that the location appears to be frequently understaffed, contributing to slow service and customer dissatisfaction.

Customer Experience

While some customers praised individual staff members for excellent service, the overall customer experience was marred by negative interactions and inefficiencies.
  • JS
    Jamie Shiell
    Nov 11, 2025
    1.0
    We eat at panera all over northeast Ohio. Once a month we eat at this one when my aunt has a doctors appointment nearby. This is, by far, the absolute slowest service! I keep thinking it will get better. But, no, today it’s actually worse. THIRTY minutes for a Greek salad!
  • KT
    Katerina Tilinger
    Nov 11, 2025
    1.0
    The worst Panera I ever been. Ordered soup and sandwich,and full sandwich. Both sandwiches same size, just the full sandwich was cut in half,so it has been told me it's full sandwich because of that. Anyway, it was half size then in different locations. And the sandwich was soo salty, thought what they want to hide with it. Also got sliced bread, and no heels. Isn't that the best part? Never again!
  • JM
    Jonathan Martin
    Oct 26, 2025
    4.0
    Staff was very nice and the take out system was great but the food was alright and to much for what I got. I won’t be going back. The food was the weakest part.
  • KF
    Kurt Fansler
    Oct 26, 2025
    1.0
    Rude as hell, don't even greet you coming in the door, don't give you extras are silverware with a to-go order
  • LM
    Lanyce M.
    Oct 24, 2025
    1.0
    Seems short staffed often. The drive through is closed very often.

Frequently Asked Questions About Panera Bread

Does Panera Bread Warrensville Heights accept reservations?

No, Panera Bread Warrensville Heights does not accept reservations.

What are the regular opening hours for Panera Bread Warrensville Heights?

The cafe is open Monday through Friday from 6:30 AM to 9:00 PM, Saturdays from 7:00 AM to 9:00 PM, and Sundays from 7:00 AM to 8:00 PM.