Jimmy John's

3.7
219 reviews

About

Sandwich Restaurant

Location

Jimmy John's
4852 Richmond Rd, Warrensville Heights, OH
44128, United States

Hours

Reviews

3.7
219 reviews
5 stars
112
4 stars
40
3 stars
11
2 stars
8
1 star
48

What are people saying?

AI-generated from recent customer reviews

Service Speed

While many customers praised the fast service, several reviews highlighted inconsistent speed, with some experiencing long wait times.

Food Quality

Most customers enjoyed the food, noting freshness and taste, but some reported issues with incorrect orders and missing ingredients.

Staff Attitude

The staff received mixed reviews; many were described as friendly and efficient, while others reported rudeness and unprofessional behavior.

Cleanliness

The restaurant was frequently noted for being clean and well-kept, contributing positively to the overall dining experience.

Management Issues

Several reviews pointed out poor management practices, including handling of customer complaints and staff morale.
  • ZS
    Zachary Sinutko
    Jan 5, 2026
    5.0
    Great fast service and management, Chris went above and beyond to make sure my order was right and that I had a good experience.
  • IS
    It's Cherry Stone
    Dec 21, 2025
    5.0
    Super service, very friendly staff serving fresh tasy food.
  • LA
    Lina Alabsi
    Dec 12, 2025
    5.0
    2nd time coming here to this location. The staff are fast and cool. I get the Beach Club everytime and it's good, everytime. Stop by for a sandwich to be made at lightning speed. Fresh ingredients and filling.
  • AM
    Avriel Mitchell
    Dec 12, 2025
    5.0
    Love coming here. Everyone is nice, service is fast, and food is yummy! 😋
  • BA
    Brian Albright
    Nov 13, 2025
    1.0
    I've come here twice around 7pm. Both times they were out of bread. The first time I was able to wait about 10 minutes for them to finish making it. But tonight I was told it would be around 45 minutes. I'm done with this location.