Brand Certified
Five Guys
4.2(1366 reviews)
Certified by Five Guys • Mar 01, 2026
Business Details
4025 Richmond Road, Warrensville Heights, OH
44122, United States
Certified by Five Guys • Mar 01, 2026
(216) 360-8888
Certified by Five Guys • Mar 01, 2026
https://restaurants.fiveguys.com/4025-richmond-road
Certified by Five Guys • Mar 01, 2026
About
Certified by Five Guys • Mar 01, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 4025 Richmond Road in Warrensville Heights is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Five Guys • Mar 01, 2026
Hours
Certified by Five Guys • Mar 01, 2026
Reviews
4.2
1,366 reviews
5 stars
761
4 stars
363
3 stars
104
2 stars
52
1 star
86
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers praised the burgers and fries for being delicious and fresh, although some noted inconsistencies in portion sizes and quality.
Service Issues
Several reviews highlighted poor service experiences, including incorrect orders, long wait times, and unhelpful staff.
Pricing Concerns
Numerous customers expressed that the prices are too high for the quality and portion sizes, leading to feelings of being overcharged.
Cleanliness and Atmosphere
While some customers appreciated the cleanliness and friendly atmosphere, others reported issues with noise levels and greasy floors.
- BBBehappy5 days ago1.0The fries were greasy and taste old! Warrensville location food was a waste! I will stick to the Willoughby location..
- FBFreddie BallardFeb 20, 20265.0Always an amazing dining experience
- JWJennifer WardFeb 18, 20265.0Thank You 5 Guys for the 40th Anniversary special, Buy one get one free,The burger was made perfectly and tasted so good. Your staff was on the ball and everyone was nice and professional. Keep up the great work.
- HFHighly FlavoredFeb 8, 20265.0The staff was EXCELLENT!!!!! fool was good !!!!
- FTFrank TJan 30, 20265.0Spacious place. A bit wait during rush hour - Friday 7:30pm. But you get to enjoy the free peanuts 🥜!
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys in Warrensville Heights accept reservations?
No, Five Guys at 4025 Richmond Road in Warrensville Heights does not accept reservations. You can walk in anytime during their open hours.
What are the operating hours for Five Guys Warrensville Heights?
Five Guys Warrensville Heights is open daily from 11:00 AM to 10:00 PM for dine-in and pickup.
Does Five Guys in Warrensville Heights offer delivery service?
Yes, Five Guys in Warrensville Heights offers delivery daily between 11:00 AM and 9:30 PM through their online ordering system.
Can I customize my burger and milkshake at Five Guys Warrensville Heights?
Absolutely! They offer more than 250,000 ways to customize your burger and over 1,000 milkshake combinations.
What payment options are accepted at Five Guys in Warrensville Heights?
They accept various payment options including American Express, Apple Pay, Android Pay, Cash, Discover, MasterCard, and Visa.
Does Five Guys in Warrensville Heights have seating outdoors and is it wheelchair accessible?
Yes, the restaurant offers outdoor seating and has wheelchair-accessible entrance and restrooms.
Are children welcome at Five Guys Warrensville Heights?
Yes, children are welcome, and the restaurant provides high chairs and a children's menu.
What nearby restaurants can I visit along with Five Guys at Chagrin Highlands?
Nearby restaurants include Dave’s Hot Chicken, Zoup (a soup restaurant), Chick-fil-A, DiBella’s Subs, Z!Eats, and Chipotle Mexican Grill, offering a variety of cuisines to explore before or after your visit to Five Guys.
Is there a convenient way to order from Five Guys in Warrensville Heights using a mobile app?
Yes, you can use the Five Guys app available on Apple App Store and Google Play to view the menu and place orders for pickup or delivery.
What other shopping or entertainment options are nearby Five Guys at Chagrin Highlands?
Near Five Guys you can visit Harvard Park shopping center and park, La-Z-Boy Furniture Galleries, Famous Footwear, Beachwood's La-Z-Boy store, and sporting goods stores like Golf Galaxy, which makes it easy to combine dining with shopping or leisure activities.
Brand Certified Facts from Five Guys
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