Dunkin'

3.7
677 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Warrensville Heights, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4959 Richmond Rd, Warrensville Heights, OH
44146, United States

Hours

Reviews

3.7
677 reviews
5 stars
295
4 stars
133
3 stars
94
2 stars
44
1 star
111

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the friendly and efficient service, particularly from the drive-thru staff.

Food Quality

There were numerous complaints about food quality, including cold, burnt, or stale items, and incorrect orders.

Cleanliness Issues

Several reviews highlighted cleanliness problems, including dirty facilities and unappetizing food presentation.

Inconsistent Experience

While some customers had positive experiences, others reported significant issues with order accuracy and service quality.
  • MB
    Mz. Sarah B
    Nov 29, 2025
    1.0
    We ordered here twice on door dash and the food and coffee was horrible. We ordered xlarge coffees with extra cream extra sugar. Mines was Hazel nut and butter pecan. The first time the regular coffee I was told was horrible. The first time I also ordered a turkey and cheese sandwich. Do you know the sandwich looked old. We tried to get our money back from door dash nothing. The second time we tried it again same thing but this time the coffee was cold I ordered a bagel with cream cheese toasted. Do you know that bagel was not edible it was too hard and they barely had any cream cheese on it. We let door dash know...Nothing again. HORRIBLE EXPERIENCE. This is our first time in Cleveland. If this was in Illinois this would be UNACCEPTABLE...Never Again.
  • SW
    Sam Woodard
    Oct 30, 2025
    5.0
    Great service and the people are dope
  • JP
    Janet Pawlowski
    Oct 24, 2025
    1.0
    Ordered food through DoorDash. Delivery time was only five minutes and food arrived cold and inedible. I believe this food was made when I ordered it (30 minutes prior to it being picked up) instead of waiting until DoorDasher was closer so that food would be warm when it was delivered. Also, my drink was not sealed, so could not trust that it had not been drank from prior to arriving to me. Absolutely gross!
  • LZ
    Leslie Zukowsky
    Oct 10, 2025
    5.0
    FABULOUS!!!
  • GG
    Gabrielle
    Oct 2, 2025
    5.0
    Love love love this location!!! Not even the closest to me, but I make The drive to get this location! Staff is soo friendly, respectful, and professional. They make my drinks accurate and consistent every time…which is the hardest thing to achieve with coffee places. I also Love how this location has baskin Robbins. Super yum!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Warrensville Heights, OH?

Dunkin' is open daily from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this location offers both delivery and curbside pickup services.