Brand Certified
Chipotle Mexican Grill
3.3(1847 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
4015 Richmond Rd, Warrensville Heights, OH
44122, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(216) 378-1967
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/oh/warrensville-heights/4015-richmond-rd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=735
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Chagrin Highlands is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Chipotle Mexican Grill
4015 Richmond Rd, Warrensville Heights, OH
44122, United States
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.3
1,847 reviews
5 stars
623
4 stars
374
3 stars
230
2 stars
143
1 star
477
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unprofessional staff, with many experiences highlighting poor customer service and lack of attention to orders.
Food Availability
The location consistently runs out of key ingredients, leading to customer frustration and disappointment.
Cleanliness
Multiple reviews noted that the restaurant was dirty, with unkempt dining areas and unsanitary conditions.
Operational Issues
The restaurant often fails to open on time and has inconsistent hours, leading to customer confusion and dissatisfaction.
Food Quality
Several customers complained about the bland taste of the food and issues with food preparation.
- KKKenyottaFeb 22, 20261.0They never have ANYTHING. They stop you before you walk in saying how they have nothing! Just close. A disappointment. A disgust. Terrible.
- CPChristina PeraFeb 17, 20261.0The manager Betty was very rude. Not professional at all and gave me terrible customer service.
- MBMrs. B.Feb 8, 20265.0Carlos made our meals and he was great! He has wonderful costumer service skills and the food was tasty.
- APAdaizsa PickensFeb 4, 20261.0this location is beyond unprofessional and never accommodating. always out of food even when they just opened. asks for exact change (cash) just to pocket the money (seen with my own eyes) nasty attitudes, and poor service all around.
- LELoretta EatmanFeb 4, 20261.0absolutely hate this location never open on time or have products. team members act as if it’s your fault you came there! just close the location down already!
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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