Buffalo Wild Wings

3.4
2384 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
26200 Harvard Road, Warrensville Heights, OH
44122, United States

Hours

Reviews

3.4
2,384 reviews
5 stars
781
4 stars
537
3 stars
373
2 stars
208
1 star
485

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted poor service, including long wait times, inattentive staff, and rude attitudes from both servers and management.

Food Quality

Customers reported inconsistent food quality, with many dishes served cold, incorrect orders, and complaints about portion sizes.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and bathrooms, contributing to a negative dining experience.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and enjoyed the food and atmosphere during their visits.
  • PJ
    Pablo jones
    Jan 3, 2026
    5.0
    As soon as we got there the host was very friendly & set things up for our large group without any issue. When we finally got our server I was so amazed by her sunny personality, patience, and welcoming attitude. I believe her name was Sara! And she was absolutely wonderful. The food was also excellent as well (:
  • OW
    Ondre Wells
    Dec 15, 2025
    1.0
    I wanna write my whole experience at this restaurant but it’s far to long basically the servers suck terrible attitudes no sense of urgency not happy to be at work doing a job only they filled out the app to work there for ! It wasn’t busy on dining side still took 10 mins before we were greeted and sat at a table . Both servers 3 thumbs down and I still tipped because of the food was ok I ask for Thai Curry end up getting Carrbean jerk that sound nowhere near alike I will not be returning my experience was horrible
  • JW
    Jonisha Whitaker
    Dec 13, 2025
    2.0
    When we walked in the waiter instantly said she didn’t wanna take our table ( family of 8) we waited but once he did come he handled everything….. the kids wings was beyond hot the sauce they used on all our food was the hottest burned my face …. It was a hair in one of our food trays … They dropped off soda and disappeared!! I had to wave someone down for the check . First and last time at this location
  • RR
    Rita R
    Dec 11, 2025
    1.0
    Poor attitude culture—from top management down to the staff. My husband and I dined at Buffalo Wild Wings (Store #3696, 262 Harvard Rd) on 11/13/25, and the experience was unacceptable. Our server, Janae, approached our table with clear disinterest and negative body language. When I later spoke with Manager Gerald about being charged extra for simply asking for more sauce on our very dry wings, he approached with no greeting, no smile, and responded in a rude, dismissive tone before walking away. Before posting this review, on 12/9/25 I called the restaurant and briefly spoke with GM Rick. Unfortunately, his dry and unprofessional tone matched what we experienced in person. This leads me to believe the poor attitude is cultural—from top management down to the staff.
  • SM
    Stephanie McLeod
    Dec 1, 2025
    3.0
    I guess it takes a rocket scientist to know how to make a salad huh BWW??? 🤦🏾‍♀️ 😡

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Warrensville Heights specialize in?

Buffalo Wild Wings specializes in Buffalo, New York-style chicken wings with 26 different sauces and seasonings.

Where is Buffalo Wild Wings located in Warrensville Heights?

It is located at 26200 Harvard Road, Warrensville Heights, OH 44122.