Numerous reviews highlighted poor service, including long wait times, inattentive staff, and rude attitudes from both servers and management.
Food Quality
Customers reported inconsistent food quality, with many dishes served cold, incorrect orders, and complaints about portion sizes.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and bathrooms, contributing to a negative dining experience.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and enjoyed the food and atmosphere during their visits.
PJ
Pablo jones
Jan 3, 2026
5.0
As soon as we got there the host was very friendly & set things up for our large group without any issue.
When we finally got our server I was so amazed by her sunny personality, patience, and welcoming attitude. I believe her name was Sara! And she was absolutely wonderful.
The food was also excellent as well (:
OW
Ondre Wells
Dec 15, 2025
1.0
I wanna write my whole experience at this restaurant but it’s far to long basically the servers suck terrible attitudes no sense of urgency not happy to be at work doing a job only they filled out the app to work there for ! It wasn’t busy on dining side still took 10 mins before we were greeted and sat at a table . Both servers 3 thumbs down and I still tipped because of the food was ok I ask for Thai Curry end up getting Carrbean jerk that sound nowhere near alike I will not be returning my experience was horrible
JW
Jonisha Whitaker
Dec 13, 2025
2.0
When we walked in the waiter instantly said she didn’t wanna take our table ( family of 8) we waited but once he did come he handled everything….. the kids wings was beyond hot the sauce they used on all our food was the hottest burned my face …. It was a hair in one of our food trays … They dropped off soda and disappeared!! I had to wave someone down for the check . First and last time at this location
RR
Rita R
Dec 11, 2025
1.0
Poor attitude culture—from top management down to the staff.
My husband and I dined at Buffalo Wild Wings (Store #3696, 262 Harvard Rd) on 11/13/25, and the experience was unacceptable. Our server, Janae, approached our table with clear disinterest and negative body language. When I later spoke with Manager Gerald about being charged extra for simply asking for more sauce on our very dry wings, he approached with no greeting, no smile, and responded in a rude, dismissive tone before walking away.
Before posting this review, on 12/9/25 I called the restaurant and briefly spoke with GM Rick. Unfortunately, his dry and unprofessional tone matched what we experienced in person. This leads me to believe the poor attitude is cultural—from top management down to the staff.
SM
Stephanie McLeod
Dec 1, 2025
3.0
I guess it takes a rocket scientist to know how to make a salad huh BWW??? 🤦🏾♀️ 😡
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Warrensville Heights specialize in?
Buffalo Wild Wings specializes in Buffalo, New York-style chicken wings with 26 different sauces and seasonings.
Where is Buffalo Wild Wings located in Warrensville Heights?
It is located at 26200 Harvard Road, Warrensville Heights, OH 44122.
What are the hours of operation for Buffalo Wild Wings in Warrensville Heights?
Monday through Thursday, and Sunday, it is open from 11:00 AM to 11:00 PM. Friday and Saturday, it is open from 11:00 AM to 11:59 PM.
Is Buffalo Wild Wings in Warrensville Heights currently open?
Yes, the location is currently open and not closed.
What is the phone number to contact Buffalo Wild Wings on Harvard Road?
You can reach Buffalo Wild Wings at +1 216-896-9464.
Can I find other dining options near Buffalo Wild Wings on Harvard Road?
Yes, nearby dining options include Abuelo's Mexican Restaurant, The Juicy Seafood Restaurant & Bar, Chipotle Mexican Grill, Olive Garden, and Five Guys.
Are there places to stay near Buffalo Wild Wings in Warrensville Heights?
Yes, the Marriott and Cleveland Marriott East hotels are nearby accommodations if you need a place to stay.
What nearby places can I visit for shopping before or after dining at Buffalo Wild Wings?
You can visit nearby shopping centers and stores such as Harvard Park, Value City Furniture, Famous Footwear, HomeGoods, and Bed Bath & Beyond.
Does Buffalo Wild Wings have a website where I can find more information or make orders?
Yes, their official website for this location is https://www.buffalowildwings.com/locations/us/oh/warrensville-heights/26200-harvard-road/sports-bar-1320/
What categories best describe the Buffalo Wild Wings location on Harvard Road?
It is categorized as a Chicken Wings Restaurant, Sports Bar, Restaurant, and Takeout restaurant.