Numerous customers reported poor service, including rude staff and incorrect orders.
Product Quality
Many reviews highlighted dissatisfaction with the quality of food items, particularly blizzards and cakes, often describing them as too runny or lacking in flavor.
Customer Experience
Several customers expressed disappointment with the handling of complaints and issues, leading to a negative overall experience.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
Inconsistent Quality
Customers noted a decline in product consistency, with many stating that items like blizzards were not meeting expectations compared to previous visits.
SA
stephen ayres
Nov 9, 2025
2.0
Went to their website to look at the limited time blizzards. Went to order the frosted sugar cookie blizzard and they don't have it. Even though the website for Champion shows it. Not sure why you advertise it and then not carry it.
DD
David
Oct 2, 2025
1.0
So me and the wife ordered from this location using doordash, we did not get all of our food so the wife calls and explains what happened and was told to come up and they would take care of the issue. My wife explained to her that since it was late that we would stop the next day and get the missing food. So we go straight there after work, waited in line for 20 minutes just to be told that they was not going to honor what we was told the night before. So, that will be the last time I EVER go to that location AND I will be letting everyone that I know about the experience I had at this location. It's a sad day when a business is willing to lose potentially a lot of business over 2 hotdogs...
BW
Bethany Woofter
Sep 7, 2025
1.0
Ordered 4 blizzards got the 2 larges right away and waited 20mins for a small and a med blizzard. They waited on 2 customers and help them before even giving me my other 2 blizzards. Very dissapointed.
PK
peter karousis
Jul 17, 2025
5.0
Had 2 of the nicest staff i have ever had wait on me last time I was there . Both the girl on the intercom and the girl at the window were very enthusiastic and pleasant as well as professional.
LC
Lucinda Chamberlain
Jul 12, 2025
1.0
Stopped in and picked up a DQ cake and paid $27 for an 8 inch cake. When I got home and cut into it it was all vanilla ice cream and barely any filling. Every other DQ cake I have gotten in my lifetime has been half chocolate and half vanilla ice-cream and the filling. I was very disappointed! It was lacking flavor.
Frequently Asked Questions About Dairy Queen (Treat)
What types of frozen treats does Dairy Queen (Treat) in Warren, OH offer?
Dairy Queen (Treat) specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, frozen novelties, and ice cream cakes through DQCakes.com.
What are the operating hours for Dairy Queen (Treat) on weekdays?
Dairy Queen (Treat) is open from 11:00 AM to 9:00 PM Monday through Saturday, and from 12:00 PM to 9:00 PM on Sundays.
Is Dairy Queen (Treat) open on major holidays?
Dairy Queen (Treat) is closed on certain holidays including November 27, December 24-25, December 31, and January 1.
Does Dairy Queen (Treat) offer drive-thru and outdoor seating?
Yes, the location offers both drive-thru service and outdoor seating for customer convenience.
Can families with children visit Dairy Queen (Treat)?
Yes, Dairy Queen (Treat) is family-friendly and welcomes children.
Does Dairy Queen (Treat) provide mobile ordering and app deals?
Yes, customers can download the Dairy Queen app for exclusive deals and use mobile ordering and rewards.
How can I place an order online for pickup at Dairy Queen (Treat)?
You can order online for pickup through their official ordering website at https://www.dairyqueen.com/en-us/order/pickup/n/13575/.
What nearby dining options are available around Dairy Queen (Treat)?
Nearby dining options include the Champion Beach House Bar and Grill, Subway sandwich shop, and Domino's Pizza, which offer a variety of American and fast food choices.
If I'm visiting the Dynamic Dance Center nearby, is Dairy Queen (Treat) a good place to grab a treat afterward?
Yes, Dairy Queen (Treat) is close by and offers soft-serve ice cream and signature shakes, perfect for enjoying after a dance class at Dynamic Dance Center.
Are there services like auto repair or insurance near Dairy Queen (Treat)?
Yes, nearby you can find automotive services such as All American Auto Service and Vinnie's Custom Auto, as well as insurance agencies like Allstate Insurance and Farmers Insurance.