Business Details
About
Mexican Restaurant
Chipotle Niles is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.9
619 reviews
5 stars
338
4 stars
113
3 stars
41
2 stars
33
1 star
94
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported issues with food quality, including raw or undercooked ingredients, stale items, and poor portion sizes.
Customer Service
Many reviews highlighted poor customer service experiences, including rude staff, long wait times, and issues with order accuracy.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty dining areas and unkempt food preparation spaces.
Order Fulfillment
Frequent complaints about online orders being incorrect, incomplete, or delayed, leading to frustration among customers.
Atmosphere
Mixed feedback on the atmosphere, with some praising the cleanliness and friendliness, while others described it as chaotic and unwelcoming.
- AEAlexis EstesNov 13, 20251.0This place is never prepared for dinner rushes! Like ever. — all this staff, not enough movement! No fresh veggies. No fresh steak. No queso. Sorry to waste half way thru a burrito order but I won’t eat half of what I usually order because they have none prepared, needs better management and proper organization.
- SHShann HOct 16, 20251.0Ordered a rice bowl with chicken the rice was raw VERY Raw!! An the lettuce was Hard an had to wait forever for one thing!
- LMLiz McClainOct 14, 20251.0Worst experience ever today! Ordered a pick up, asked for double meat...was given zero meat. It was a bowl of rice and beans. Like how does this happen?
- LLLyvOct 4, 20251.0I was just at this store doing a pick up, where I was treated as though I was trying to steal my own food that I pay for. The girl who was wearing glasses, I'm not sure about her name, but she was working the cashier station, questioned if my own food was mine multiple times until I offered to pull up my receipt and then finally told me to 'just take it' as if I was stealing my own food. I visit this location a lot and even tip in the app. And it felt very racially motivated since she was not nice in the slightest and was basically judging me since I walked in the store. 1/5 would not recommend. Update: I went back like 2 days ago for a delivery and half of my order was missing. I tried calling but you can't actually talk to anybody and writing reviews and doing surveys do absolutely nothing. DO NOT COME HERE IF YOU VALUE GOOD SERVICE AND YOUR MONEY. I'm currently trying to dispute it with my bank because this is ridiculous.
- CBCory BradleySep 12, 20251.0Every time I try to order from this chipotle online my order is never ready on time— they’ve even forgotten about it a couple times so they have to remake it while I’m standing there. To avoid this, I started to visit and just order in-person. This also doesn’t work at this particular location. I don’t know exactly what the Chipotle model is but they have one person working the line and that person also does not care about the customer so it takes forever to get one order fulfilled. The best chipotles have 3-4 people working the line in specific stations so they complete orders in a timely manner. This last particular visit is what prompted this review. I can’t find a number for Chipotle so I’m posting here. The guy running the food line had all the food pulled away from the ordering area so he could clean the windows and the drain underneath. I stood there for several minutes as he kept cleaning so I left and visited another Chipotle down the street. Customers are not the priority at this location. This was the OG Chipotle in our particular area but I would not recommend visiting here after the last four bad experiences I’ve had trying to get a meal.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Warren, OH?
Chipotle Mexican Grill in Warren, OH is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in Warren offer takeout or delivery services?
Yes, Chipotle Mexican Grill in Warren offers both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in Warren, Ohio?
The restaurant is located at 1922 Niles Cortland Rd SE, Warren, OH 44484.
How can I place an online order for Chipotle in Warren?
You can order online through the Chipotle app or their website at https://order.chipotle.com/.
What type of food does Chipotle Mexican Grill serve?
Chipotle offers customizable Mexican food like burritos, bowls, quesadillas, tacos, and salads using responsibly sourced ingredients.
Is Chipotle Mexican Grill in Warren accessible for the LGBTQ community?
Yes, this Chipotle location welcomes LGBTQ customers.
Which nearby restaurants can I visit before or after dining at Chipotle in Warren?
You can visit nearby places such as Cold Stone Creamery for dessert, IHOP for breakfast, or LongHorn Steakhouse for a steak dinner.
Are there coffee shops near Chipotle Mexican Grill in Warren where I can grab a drink?
Yes, Starbucks is located nearby where you can enjoy coffee or smoothies before or after your Chipotle visit.
If I am visiting Warren and staying overnight, which hotels are close to Chipotle Mexican Grill?
Nearby hotels include Fairfield Inn & Suites by Marriott Warren Niles and Holiday Inn Express and Suites Youngstown North (Warren/Niles).
Can I find other fast food options near Chipotle Mexican Grill in Warren?
Yes, nearby fast food options include Raising Cane's Chicken Fingers and Chick-fil-A for more variety.