McDonald's

3.5
1577 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
920 High St, Wadsworth, OH
44281, United States

Hours

Reviews

3.5
1,577 reviews
5 stars
563
4 stars
306
3 stars
299
2 stars
130
1 star
279

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times and incorrect orders, particularly with online and drive-thru services.

Food Quality

Several reviews mentioned cold or stale food, with complaints about the size and quality of items decreasing over time.

Staff Attitude

Customer experiences varied widely, with some praising friendly staff while others reported rudeness and lack of attention.

Cleanliness

Multiple reviews highlighted cleanliness issues, including dirty dining areas and unsanitary conditions.

Value Concerns

Customers expressed dissatisfaction with rising prices and shrinking portion sizes, particularly for specific menu items.
  • CF
    chris f
    Nov 15, 2025
    2.0
    Employees are parking in spots close to the door. Also floor is very slippery with no welcome mats.
  • JF
    Jayden Fettler
    Nov 9, 2025
    1.0
    Everytime i order it gets messed up Over a steak muffin and it came with folded egg and a half steak
  • MT
    Michelle Tersigni
    Nov 8, 2025
    1.0
    Order 252 on 11/8 at 6:30. The worst food from McDonald I have ever seen everything was ice cold , nothing was wrapped. Worst place ever a one star is too much. Would not even recommend take out for my dog
  • SB
    Shekhar Bhushan
    Nov 1, 2025
    4.0
    Good value in general except fish sandwiches have shrunk and prices have gone up disproportionately.
  • SW
    Savannah Wood
    Oct 18, 2025
    2.0
    The last three times I’ve been to this McDonalds in the span of 2 weeks my order hasn’t been right. *These all occurred with online orders* The first time I went inside to pick up my food and they didn’t give me my drink. No big deal, I’ll just wait until someone comes back up to the front to ask for it. 20 minutes went by and no one came up to the front. I watched the girl who gave me my order take my drink and move it somewhere else. I waited inside for probably 20 minutes before I decided to just get in the drive thru to ask for it. It took 30 minutes from the time I got to the speaker to the window to get my drink. *I totally understand the wait times if it’s at rush hour, and/or if they’re understaffed. I just feel like it shouldn’t be this hard to get my drink* The second time I did curbside. The same girl brought me my food and didn’t give me my drink. So I go inside, another girl comes up and I tell her I just needed my drink. She was really nice and apologetic about it. But I could see her ask the original girl where the drink was, and she knew where it was! I don’t know if it’s a coincidence that it happened twice, or if she really just wants peoples drinks. Anyways, tonight I go through the drive thru. I give them my code, I get to the window, which took around 40 minutes mind you. The guy at the window was nice and apologized for how long the wait was. I pulled forward and looked in my bag and realized they messed up my order. I ordered the filet-o-fish, and they gave me a chicken nugget meal.I even used my rewards points for that :( I didn’t even bother going in or going back in line again because I knew it would take another 30-45 minutes and it’s not worth the hassle over a sandwich from McDonald’s. I just can’t keep coming here if I’m constantly ordering online and still waiting 30+ minutes every time, no matter if I’m going in, going through the drive thru, or parking. And not only that but either not getting my complete order, or getting the wrong thing. In my opinion, you can tell majority of the staff are trying their best, they all look like young teenagers, so I’m not trying to get upset at them, I know how it is. I just wish the service would be better, and maybe I could get what I ordered

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Wadsworth, OH?

McDonald's in Wadsworth, OH operates daily from 5:30 AM to 11:00 PM, except on Friday and Saturday when it opens from 6:00 AM to 11:00 PM.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open Monday to Thursday from 5:30 AM to 11:00 PM, Friday and Saturday from 5:30 AM to midnight, and Sunday from 6:00 AM to 11:00 PM.