Dunkin'

3.7
888 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Wadsworth, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
809 High St, Wadsworth, OH
44281, United States

Hours

Reviews

3.7
888 reviews
5 stars
420
4 stars
165
3 stars
91
2 stars
57
1 star
155

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff interactions.

Staff Attitude

Many reviews highlighted unprofessional behavior from employees, including cursing, lack of empathy, and dismissive attitudes towards customers.

Order Accuracy

Numerous customers experienced issues with incorrect orders, including missing items and wrong food or drink preparations.

Management Issues

Frequent mentions of poor management practices, including lack of oversight, inadequate training, and unresponsive management during busy times.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendliness and efficiency, indicating that there are capable staff members.
  • BG
    Belinda Grose
    3 days ago
    5.0
    Chloe and Maddie should most definitely be running this location. They really know their job well and helped me decide on my new favorite drink! Cookie butter latte! Girls you rock!
  • JK
    Jasen Kendall
    3 days ago
    1.0
    Slower than a seven year itch. Why can’t they speed up?! Over an hour in the drive thru line. Prepare to wait and wait and wait and wait. People honking their horns yelling. It’s a zoo!
  • OM
    oval music
    Oct 31, 2025
    1.0
    Ordered a half dozen donuts and an iced mocha latte. Paid, and then got the donuts almost immediatly. I then sat and waited for 35 minutes, growing more and more impatient by the second. And then when i asked them when i was going to get my drink i found out they hadnt even started making it. A very nice employee apologized and made it for me. But it amazes me how little these employees care about getting food out.
  • AC
    Andi Crawford
    Oct 30, 2025
    1.0
    Terrible customer service. my food came out to me in a bag that had chipotle sauce smeared on it as well as my food containers had chipotle splattered on it that they tried to smear off, but still was very much there. made the whole bag smell like chipotle sauce. by the time I got my drink it was also lukewarm. The girl who worked drive-through me kept singing how much she wanted to quit her job.
  • CR
    Cheri Rice
    Oct 30, 2025
    1.0
    I'm extremely disappointed with the service I received. The frozen coffee was terrible, and while I waited for a replacement, the staff started cleaning instead of fixing my drink. I asked for a refund, but they claimed they didn't know how to process it. I left without a refund. The lack of empathy and poor customer service was shocking. I won't be returning to that store

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Wadsworth, OH?

Dunkin' in Wadsworth, OH is open from 4:00 AM to 9:00 PM Monday through Saturday, and from 5:00 AM to 9:00 PM on Sundays.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.