Chipotle Wadsworth is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported that portion sizes have decreased significantly, especially for online orders, leading to dissatisfaction.
Food Quality
There are frequent complaints about food being cold, undercooked, or not meeting expected quality standards.
Service Issues
Customers noted inconsistent service, with some experiencing rude staff and mistakes in their orders.
Cleanliness
Several reviews mentioned that the restaurant was dirty, with unclean counters and floors.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and good service during their visits.
JJ
Jenny
5 days ago
2.0
Very disappointing all the way around.
KK
Katie
Dec 22, 2025
2.0
Two star review because the staff is kind and efficient. We live in Wadsworth, and have been coming to this location for years. Unfortunately, they skimp on portions so much more lately that when my husband has picked up our last several orders his bowl is HALF FULL. For the cost of food, why is that the case?
We don't order the 'light' options for any portions.
Driving even a little further to the Norton location, and we have found they don't skimp on the portions like this location does. Not sure what the deal is.
MN
Monica Nall
Dec 20, 2025
5.0
Everyone there is quick,friendly and accommodating. Just started coming here a few months ago but haven't been disappointed yet.
JR
Justin Russell
Dec 15, 2025
1.0
Came this evening to try to give this location one last chance from crappy service before girl with black hair threw the chimichurri in the bag it exploded over everything and this was all unbeknownst to me until i got all the way home
DC
Dominic Carrino
Dec 7, 2025
1.0
I came in after a long day, I didn’t want to cook and generally Chipotle is better than the other options. Well it was until lately.
I ordered online and walked in one minute after the website told me to be there. I arrived home and took a bite five minutes later. The positives, lots of sour cream. The negatives, cold and hard beans, cold clumped rice, tepid at best carbs asada for what little there actually was. It was disgusting.
They were slow but if you’re open until 11, getting a meal 3 hours before close should still be decent. For the money it costs, it should be decent at closing time.
Chipotle used to be good, but much like everything else, people are struggling to make ends meet and when we do get a chance to go out for a treat, we are served garbage by underpaid employees so corporate can have another record profit quarter. Another business I am completely done with.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Wadsworth serve?
Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced real ingredients.
What are the opening hours of Chipotle Mexican Grill in Wadsworth?
Chipotle Wadsworth is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in Wadsworth offer pickup and delivery services?
Yes, the restaurant provides both in-store pickup and delivery options for customer convenience.
How can I place an online order for Chipotle Wadsworth?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
Does Chipotle Wadsworth have a rewards program for customers?
Yes, by signing up for Chipotle Rewards, customers can receive exclusive offers and earn free food.
What payment methods are accepted at Chipotle Mexican Grill in Wadsworth?
Chipotle accepts credit cards and offers gift cards for payment.
Is Chipotle Mexican Grill in Wadsworth welcoming to LGBTQ customers?
Yes, Chipotle welcomes LGBTQ customers as part of their inclusive environment.
What nearby places can I visit after dining at Chipotle Mexican Grill in Wadsworth?
After your meal at Chipotle, you might want to visit nearby places such as Starbucks for coffee, Big Lots for shopping, or Robeks Fresh Juices & Smoothies for a refreshing drink.
Are there mobile phone stores near Chipotle Mexican Grill in Wadsworth?
Yes, Verizon and Wireless Zone, a Verizon authorized retailer, are nearby mobile phone stores you can visit close to Chipotle.
Can I visit other fast food restaurants near Chipotle Mexican Grill in Wadsworth?
Certainly, nearby fast food options include KFC, Burger King, Arby’s, Taco Bell, Wendy’s, and Subway, all within close proximity to Chipotle.