Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Food quality was inconsistent, with many complaints about cold, stale, or poorly prepared items.
Cleanliness
The restaurant was often described as dirty, with reports of unsanitary conditions in the dining area and restrooms.
Staff Friendliness
While some customers praised individual staff members for their friendliness, many reviews highlighted a lack of overall customer service.
Drive-Thru Issues
The drive-thru was consistently noted for being slow, with long wait times and orders frequently being incorrect.
DB
Diana Baker
Nov 1, 2025
1.0
No one takes pride anymore!
Cold food really doesn't taste good.
This is the 3rd time. I will not be back!
CT
Chris Turnbull
Oct 9, 2025
1.0
Terrible service. Walked out before getting to counter.
BL
Brian Lackey
Oct 3, 2025
5.0
The manager on duty was very friendly along with the team members. The restaurant was clean. The food came out at a good temperature. This is good Wendy's location to visit. One of us had a loaded baked potato, and one of us had a junior cheese deluxe with a small chili. Both were great.
JL
Josh Lickliter
Sep 21, 2025
1.0
Does not have an open dining room/restaurant, so could not eat here.
MJ
Macie Johnson
Sep 20, 2025
2.0
This morning we ordered a breakfast baconator and it was awful. We received it and the bread was old, hard, and falling apart. The patty was charred and gross. It tasted like they were premade and kept in a warmer or popped in the microwave. We couldn’t even finish our meals. Very disappointed.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Vandalia, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Vandalia, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (937) 552-2629.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Vandalia Wendy’s serve breakfast?
Yes, this Wendy’s location in Vandalia, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's in Vandalia currently open?
Yes, Wendy's at 383 E National Road in Vandalia is open and committed to serving quality food every day.
What are the operating hours for the drive-thru at this Wendy's?
The drive-thru is open daily from 6:30 AM to midnight.
Does this Wendy's location offer breakfast?
Yes, breakfast is served with options like breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food online or through an app?
Yes, you can order through Wendy's official app or online at order.wendys.com for pickup, delivery, or drive-thru service.
What payment methods are accepted at this Wendy's?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's Vandalia with questions or feedback?
You can call the location directly at (937) 552-2629, use the Customer Care live chat at Wendy's website, or call 888-624-8140.
Where can I find Wendy's menu pricing and nutrition information?
Menu prices and nutrition details are available on Wendy's website or mobile app after selecting your location.
Are there any banks or ATMs near Wendy's in Vandalia?
Yes, Fifth Third Bank with ATM services is nearby, convenient for banking needs before or after your visit.
What other fast food restaurants are close to Wendy's?
Nearby fast food options include KFC, Burger King, Taco Bell, Waffle House, Long John Silver's, and Pizza Hut, offering a variety of cuisines.
Are there any entertainment or nightlife venues near Wendy's in Vandalia?
Yes, the Hot Air Balloon Lounge and Maxs Sports And Spirits offer pub, bar, and dance club experiences nearby.