Wendy's

3.2
1132 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
383 E National Road, Vandalia, OH
45377, United States

Hours

Reviews

3.2
1,132 reviews
5 stars
329
4 stars
224
3 stars
171
2 stars
123
1 star
285

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Food quality was inconsistent, with many complaints about cold, stale, or poorly prepared items.

Cleanliness

The restaurant was often described as dirty, with reports of unsanitary conditions in the dining area and restrooms.

Staff Friendliness

While some customers praised individual staff members for their friendliness, many reviews highlighted a lack of overall customer service.

Drive-Thru Issues

The drive-thru was consistently noted for being slow, with long wait times and orders frequently being incorrect.
  • DB
    Diana Baker
    Nov 1, 2025
    1.0
    No one takes pride anymore! Cold food really doesn't taste good. This is the 3rd time. I will not be back!
  • CT
    Chris Turnbull
    Oct 9, 2025
    1.0
    Terrible service. Walked out before getting to counter.
  • BL
    Brian Lackey
    Oct 3, 2025
    5.0
    The manager on duty was very friendly along with the team members. The restaurant was clean. The food came out at a good temperature. This is good Wendy's location to visit. One of us had a loaded baked potato, and one of us had a junior cheese deluxe with a small chili. Both were great.
  • JL
    Josh Lickliter
    Sep 21, 2025
    1.0
    Does not have an open dining room/restaurant, so could not eat here.
  • MJ
    Macie Johnson
    Sep 20, 2025
    2.0
    This morning we ordered a breakfast baconator and it was awful. We received it and the bread was old, hard, and falling apart. The patty was charred and gross. It tasted like they were premade and kept in a warmer or popped in the microwave. We couldn’t even finish our meals. Very disappointed.

Frequently Asked Questions About Wendy's

Is Vandalia Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.