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Dairy Queen Grill & Chill

4.2
(633 reviews)

Business Details

48 Fordway Dr, Vandalia, OH
45377-1330, United States
(937) 898-1391
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
48 Fordway Dr, Vandalia, OH
45377-1330, United States

Hours

Reviews

4.2
633 reviews
5 stars
365
4 stars
145
3 stars
63
2 stars
23
1 star
37
  • NN
    numerablewhom
    Feb 27, 2026
    4.0
    The owner is very nice, but some.of the workers are not good at customer satisfaction. I ordered a blizzard that gets no fudge sauce and added cookie dough, and because cookie dough blizzards have fudge sauce, they added it, but I specifically didn't want fudge. I made the worker aware, and rather than correct it, she just said they'll watch that in the future.....🥀
  • TS
    Tyra Sheppard
    Feb 18, 2026
    5.0
    Always good ice cream. Cones can be alot bigger, especially for a $4.00 cone.
  • SW
    S Waymire
    Jan 17, 2026
    5.0
    Great food every visit. I ran into an issue and the person there at the time was not helpful, but I spoke to the owner later and he was wonderful. True quality customer service that you rarely see these days and he really cares about and values his customers.
  • SP
    Sam P
    Jan 10, 2026
    5.0
    tasty ahh ice cream🤤
  • AP
    Andrew Parker
    Nov 25, 2025
    1.0
    If I could rate 0 stars, I would. I ordered DoorDash today since I cannot leave work for lunch today. When the DoorDasher delivered my food and drink, the drink was a mess and was leaking. The dasher told me that she asked Dairy Queen workers for napkins and they refused to give her some as they said there were already napkins in the bag. Then when I opened my bag I noticed that I was missing one hot dog that I ordered. I called the Dairy Queen and let them know but the lady on the phone said that she checked with the kitchen and they swear they made two hot dogs and bagged them. Which is crazy since I opened the bag and I could tell with my own two eyes that there was only one hot dog in the bag and my cheese curds which was in the bag that was previously sealed with a sticker before I opened it. The lady on the phone then began to say that it was not their fault and was telling me that it was the dasher’s fault. Which I don’t know how that would be when the bag was still sealed and dasher’s are not allowed to open the bag. Plus the lady had an attitude when I was trying to talk to her and continued to pass the blame to the dasher. When I asked her about how I can get my hot dog I ordered she only told me to contact DoorDash. The quality of the hot dog and cheese curds were bad and I won’t be back again to this location. Then to add a cherry on top of this whole mess, I also ordered a large coke with no ice but I guess the workers cannot read at this Dairy Queen since they added ice to my drink when the receipt clearly says “no ice.” I do not suggest this Dairy Queen to anyone and you will not enjoy the service or food they have to offer.

Brand Certified Facts from Dairy Queen Grill & Chill

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Certified March 01, 2026Yext Knowledge Graph
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