Dairy Queen Grill & Chill

4.2
629 reviews
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Business Details

48 Fordway Dr, Vandalia, OH
45377-1330, United States
(937) 898-1391
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
48 Fordway Dr, Vandalia, OH
45377-1330, United States

Hours

Reviews

4.2
629 reviews
5 stars
361
4 stars
144
3 stars
63
2 stars
23
1 star
38

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some experiencing friendly interactions while others faced rude or dismissive staff.

Food Quality

Feedback on food quality was mixed; some enjoyed the ice cream and hot food, while others complained about incorrect orders and poor preparation.

Cleanliness

The dining area was generally noted as clean, but some customers expressed concerns about the overall appearance and maintenance of the store.

Customer Experience

Many customers appreciated the family-owned atmosphere and quick service, but there were significant complaints about order accuracy and staff communication.
  • SP
    Sam P
    3 days ago
    5.0
    tasty ahh ice cream🤤
  • AP
    Andrew Parker
    Nov 25, 2025
    1.0
    If I could rate 0 stars, I would. I ordered DoorDash today since I cannot leave work for lunch today. When the DoorDasher delivered my food and drink, the drink was a mess and was leaking. The dasher told me that she asked Dairy Queen workers for napkins and they refused to give her some as they said there were already napkins in the bag. Then when I opened my bag I noticed that I was missing one hot dog that I ordered. I called the Dairy Queen and let them know but the lady on the phone said that she checked with the kitchen and they swear they made two hot dogs and bagged them. Which is crazy since I opened the bag and I could tell with my own two eyes that there was only one hot dog in the bag and my cheese curds which was in the bag that was previously sealed with a sticker before I opened it. The lady on the phone then began to say that it was not their fault and was telling me that it was the dasher’s fault. Which I don’t know how that would be when the bag was still sealed and dasher’s are not allowed to open the bag. Plus the lady had an attitude when I was trying to talk to her and continued to pass the blame to the dasher. When I asked her about how I can get my hot dog I ordered she only told me to contact DoorDash. The quality of the hot dog and cheese curds were bad and I won’t be back again to this location. Then to add a cherry on top of this whole mess, I also ordered a large coke with no ice but I guess the workers cannot read at this Dairy Queen since they added ice to my drink when the receipt clearly says “no ice.” I do not suggest this Dairy Queen to anyone and you will not enjoy the service or food they have to offer.
  • EK
    Eddie Knox
    Aug 23, 2025
    4.0
    It was OK
  • BH
    Brent Hudson
    Aug 13, 2025
    1.0
    The cones get smaller and smaller
  • KZ
    Keith Z
    Aug 12, 2025
    2.0
    Horrible service stood at counter while workers were around and they ignored me. Finally someone waited on me. They seemed bothered I was there...what a joke
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Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Vandalia, OH?

Dairy Queen Grill & Chill in Vandalia, OH is open daily from 10:30 AM to 10:30 PM.

What types of food can I expect at Dairy Queen Grill & Chill?

You can enjoy soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and more at Dairy Queen Grill & Chill.