Dairy Queen Grill & Chill

4.2
628 reviews
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Business Details

48 Fordway Dr, Vandalia, OH
45377-1330, United States
(937) 898-1391
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
48 Fordway Dr, Vandalia, OH
45377-1330, United States

Hours

Reviews

4.2
628 reviews
5 stars
361
4 stars
144
3 stars
63
2 stars
23
1 star
37
  • EK
    Eddie Knox
    Aug 23, 2025
    4.0
    It was OK
  • BH
    Brent Hudson
    Aug 13, 2025
    1.0
    The cones get smaller and smaller
  • KZ
    Keith Z
    Aug 12, 2025
    2.0
    Horrible service stood at counter while workers were around and they ignored me. Finally someone waited on me. They seemed bothered I was there...what a joke
  • EH
    Erica Holt
    Jul 30, 2025
    5.0
    Best Dairy Queen in Dayton/Vandalia Ohio
  • BJ
    Brian Carter Jr
    Jul 17, 2025
    1.0
    I don’t normally leave reviews, but this Dairy Queen experience was so bad, I feel like people should be warned. The customer service here was horrible from start to finish. The staff acted like they didn’t want to be there, barely spoke, and made it clear that helping me was an inconvenience. I ordered a chocolate malt and what I got was a watery, melted mess—it was basically chocolate milk in a cup. I didn't realize this until I pulled off and took my first sip, I immediately stopped drinking it. At first, I considered just taking the loss and chalking it up as wasted money—but I decided to turn around and get back in line to let them know about the issue, expecting a full refund. Big mistake. I got no apology, just attitude with the person telling me that it was made with the right consistency and tried to tell me I ordered it over 20 minutes ago, which was also untrue. After the back and forth he eventually offered to remake it, that's when I just handed back the melty mess and simply pulled off. There’s this sloppy-looking privacy mirror tint on the drive-thru window that just feels off and sketchy; honestly at that point, I didn’t trust them to remake the milkshake correctly, so I just cut my losses. Why is there a privacy mirror tint on the drive-thru window? What exactly are you trying to hide — the way our food and drinks are being prepared? Or maybe it's to conceal a lack of cleanliness behind the counter? Who knows, If I were running the business, I’d never do something like that. It gives off the impression that you’ve got something to hide, and that’s the last thing customers should feel Do yourself a favor—go anywhere else. This DQ doesn’t deserve your time or money.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Vandalia, OH?

Dairy Queen Grill & Chill in Vandalia, OH is open daily from 10:30 AM to 10:30 PM.

What types of food can I expect at Dairy Queen Grill & Chill?

You can enjoy soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and more at Dairy Queen Grill & Chill.