Business Details
About
Mexican Restaurant
Chipotle Vandalia is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.0
475 reviews
5 stars
166
4 stars
56
3 stars
43
2 stars
28
1 star
182
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times for both drive-thru and in-store orders, often exceeding 30 minutes.
Food Quality
There were numerous complaints about food quality, including undercooked rice, small portion sizes, and incorrect orders.
Cleanliness
Many reviews highlighted poor cleanliness in the dining area and food prep areas, with dirty tables and overflowing trash cans.
Staff Attitude
Customer service experiences varied, with some staff being friendly while others were reported as rude or indifferent.
Inconsistency
The location was described as 'hit or miss' with food quality and service, leading to a lack of reliability for customers.
- BWBrittney Wright2 days ago1.0The restaurant is disgusting. Counter tops full of residue/crumbs, nothing being wiped down, trash so full it was overflowing. As I’m eating my bowl, I end up chewing on a piece of plastic. I am literally DISGUSTED! 🤮 & I waited for 20 minutes with only 3 people in front of me. Do yourself a favor & find another location, or just somewhere else to have lunch in general.
- DBDavid BestNov 8, 20251.0Out of everything but rice. Waited 13 minutes with only 2 people in front of me because they were waiting on chicken to be cut then had to change out empty pans of lettuce cheese rice ect ect ect. The entire line looked so disgusting that I just got a side of rice. From 1 end of the counter to the other end it looked like a bomb had gone off and nobody even cared. Dirty empty pans piled high on the back counter to top it off. Only saw 3 people working. Not the Chipotle experience I was expecting. Will not be back to this location. I wish I had read the other reviews 1st so I would have chosen somewhere else to eat.
- LRLee RaskaNov 3, 20252.0Waited 30 minutes for an order that turned out to have been ready but the staff just could not comprehend the name I told them. Ordered a light rice, sofritas and barbacoa (extra charge) bowl. There’s extra rice, minimal sofritas and zero barbacoa. This place has been inconsistent and inaccurate in the food they put out for at least six months in an increasing trend.
- CNChristine NoldenOct 10, 20251.0They need help drive through super slow can't pick up door dash orders
- BBBreanaOct 6, 20252.0usually don’t leave reviews but today was kinda like, be for real.. my boyfriend and i went and he got a rationed bowl. I know they have set amounts to give on food but yall are stingy! He barely got any rice, tbh it was mainly lettuce. We also didn’t get a bag.. so it had to be placed on a napkin in my lap, because there was alsooo guacamole on his bowl.. but he didn’t get guacamole.. so that just makes me question the cleanliness of the employees. Their dining area/ pop area can kinda explain that for its self too. I don’t know this place is just very hit or miss but usually miss.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Vandalia offer?
Chipotle Vandalia offers fast-casual Mexican cuisine including customizable burritos, bowls, quesadillas, tacos, and salads made with wholesome ingredients.
What are the operating hours of Chipotle Mexican Grill in Vandalia?
Chipotle in Vandalia is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Vandalia, OH?
Chipotle is located at 275 E National Rd, Montgomery, Vandalia, OH 45377, USA.
Does Chipotle Vandalia use sustainable and responsibly sourced ingredients?
Yes, Chipotle follows its 'Food with Integrity' principles by sourcing ingredients from farms practicing humane and sustainable methods, using only 53 real ingredients without artificial colors, flavors, or preservatives.
How can I order food from Chipotle Vandalia online?
You can order online from Chipotle Vandalia through their website at https://order.chipotle.com/ or via the Chipotle app available in the Apple App Store.
How can customers contact Chipotle Mexican Grill in Vandalia?
Customers can call Chipotle Vandalia at +1 937-410-4673 or email them at OH.3915.Vandalia@chipotle.com.
Does Chipotle Vandalia welcome the LGBTQ community?
Yes, Chipotle Mexican Grill in Vandalia is welcoming to the LGBTQ community.
What nearby dining options are close to Chipotle Vandalia?
Nearby dining options include Original Rib House (barbecue), Taco Bell (fast food Mexican), Arby's (sandwich shop), Pizza Hut (pizza and American cuisine), and Subway (sandwich shop).
Are there convenient services near Chipotle Vandalia for customers?
Yes, customers can find services nearby like Speedway gas station and convenience store, Western Union money transfer, and Blue Rhino Propane Exchange all within the vicinity.
What nearby businesses might customers visit along with Chipotle Vandalia?
Customers could visit nearby businesses such as Hair Therapist (hair salon), Monroe Federal Savings and Loan, KeyBank for financial services, and TJ Cinnamons bakery.