Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Multiple reviews highlighted unsanitary conditions, including dirty tables and restrooms.
Service Speed
Customers frequently complained about slow service, with long wait times reported for both drive-thru and dine-in orders.
Order Accuracy
There were numerous instances of incorrect orders and missing items, leading to customer frustration.
Staff Attitude
Several reviews noted poor customer service, with staff appearing indifferent or rude during interactions.
Food Quality
Feedback indicated inconsistent food quality, with reports of cold, burnt, or improperly prepared items.
DL
David Leathers
Nov 9, 2025
1.0
Waited over 50 minutes in the drive through that wrapped around the building for customers waiting in the line that gave there order already. Very short staffed and inexperienced. I would not recommend coming here if you want your order wrong or wait almost a hour
TB
Tyler Brunner
Oct 3, 2025
2.0
Tried to eat food in play area and flies swarmed my food and had to walk away from my kid and my food. So many. Big and small ones. Gross place that’s not clean. Trash and food everywhere
RW
Rod Witters
Aug 30, 2025
3.0
One employee was hustling. Actually running food out to call in/app orders. Didn't see others but at least one young man was earning his pay.
Food was not fresh.
MA
Morgan Akerman
Aug 28, 2025
1.0
Man, if you can't schedule more than 3 people at 9pm, you shouldn't be open. This is a failure of the store managers and franchisees to squeeze every cent without paying for labor but my family rolls up at 9:06, orders in the drive thru, gets pulled for way too long, then dude brings literally half of our food. We tell him and he goes back inside to promptly forget about us. I end up going in. They couldn't ignore me harder. I'm like juggling and yoyoing to get their attention. Other customers are commiserating on how messed up this all is. I eventually had to raise my voice "Hey! I'm waiting on...." They get it. I left the lobby at 9:55. Unacceptable. Fries and nuggets burnt and cold. Burgers sucked. Wrong kind of Happy Meal. Just awful. This location is fine during the day but they mess the bed at night. No one seems to care. Just pull people and forget them. No one else does this. I texted my wife who was waiting in the car "I don't know why we go here." I do know why I won't anymore.
But cute Ninja Turtle Hello Kitty toys.
What are the regular business hours for this McDonald's location?
McDonald's in Van Wert, OH is open daily from 5:00 AM to 11:00 PM.
What are the delivery hours for McDonald's at 1162 S Shannon, Van Wert?
Delivery is available every day from 5:00 AM to 10:30 PM.
What time does the drive-thru close at this McDonald's?
The drive-thru is open daily from 5:00 AM until midnight (12:00 AM).
What payment methods are accepted at this McDonald's?
Customers can pay using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I order food online from this McDonald's, and how?
Yes, you can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on the Apple App Store and Google Play Store.
Does this McDonald's offer curbside pickup service?
Yes, curbside pickup is available at this location for your convenience.
Are there any nearby restaurants or food options close to this McDonald's?
Yes, nearby restaurants include Marco's Pizza, Black Angus Tavern & Grille, Double A’s Dining, and Dairy Queen Grill & Chill.
What nearby retail stores can I visit when at this McDonald's?
Nearby retail options include Sears Hometown Store, Ollie’s Bargain Outlet, Dollar General, Big Lots, Shoe Sensation, and Gordmans.
Are there wellness or beauty services near the McDonald's at 1162 S Shannon?
Yes, nearby wellness and beauty services includes Jj's Hair On The Square, NailVana nail salon, O P Nails beauty salon, and Trends Salon.
Is there free WiFi available at this McDonald's?
Yes, McDonald's at this location offers free WiFi to customers during their visit.