McDonald's

3.5
1012 reviews
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Business Details

1162 S Shannon, Van Wert, OH
45891, United States
(419) 238-2055
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1162 S Shannon, Van Wert, OH
45891, United States

Hours

Reviews

3.5
1,012 reviews
5 stars
346
4 stars
215
3 stars
215
2 stars
88
1 star
148

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, particularly in the drive-thru, with many waiting over 30 minutes for their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and restrooms, contributing to a negative dining experience.

Staff Attitude

Feedback indicated a lack of professionalism among staff, with reports of rude behavior and indifference to customer concerns.

Food Quality

Many customers expressed dissatisfaction with the food quality, mentioning cold or poorly prepared items.
  • AR
    Auddie Reish
    1 day ago
    4.0
    Super Long wait for only 4 cars in the drive thru. Then I'm handed what felt like a full bag and told to have a good night..pull off and go park to check the food and noticed they didn't give us a single fry. Inside is closed so back to the long wait of a drive thru. Otherwise food was good, sandwiches were correct which was probably one of the most important factors for us. Just need to work on their speed and make sure all the food is in the bag.
  • IW
    Isabel Winegardner
    Jan 4, 2026
    1.0
    I've been forgotten and skipped, given the wrong food, and have waited over an hour for a simple, no modification order. All without a single We're Sorry. This place is a joke. They forget your order and then blame it on their system (never had that happen in other McDonald's), they put trainees on during their busiest times so hardly anything gets done, and they refuse to give you any compensation or coupons because somehow it's your fault. Just go to the McDonald's by Walmart, they're much better
  • KE
    Kyla Ellerbrock
    Dec 27, 2025
    1.0
    Orded on the mobel app and went to go pick it up in the drive thru. Waited in the inside line of the drive through forever. Multiple cars passed through the outside lane before I gave up and went inside. The people inside acted like I was insane when I asked if I could pick up my mobile app order inside then proceeded to ignore me for 20 minutes before l I had to give up and leave without my food.
  • QQ
    Q
    Dec 19, 2025
    2.0
    How about getting your shit together so the Dasher with my food from another store don't spend 10 minutes waiting on you.
  • SS
    Sherrie Silance
    Dec 14, 2025
    1.0
    Unfortunately, this South Van Wert location has went down hill. Drive-Thru is not as quick. Also, make sure that you say "Medium" or "Large" for your drink size. Some Drive-Thru employees will automatically "upcharge" you for a size that you do not want.
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Frequently Asked Questions About McDonald's

What are the regular business hours for this McDonald's location?

McDonald's in Van Wert, OH is open daily from 5:00 AM to 11:00 PM.

What are the delivery hours for McDonald's at 1162 S Shannon, Van Wert?

Delivery is available every day from 5:00 AM to 10:30 PM.