McDonald's

3.4
1432 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
101 Christopher Crossing, Van Wert, OH
45891, United States

Hours

Reviews

3.4
1,432 reviews
5 stars
453
4 stars
309
3 stars
298
2 stars
129
1 star
243

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 15 minutes for orders, especially in the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Food Quality

Several customers expressed dissatisfaction with the quality of food, mentioning cold, overcooked, or poorly prepared items.

Staff Attitude

Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Cleanliness

While some customers noted clean restrooms, others reported unsanitary conditions in the dining area and drive-thru.
  • MG
    Michele Geiger
    3 days ago
    4.0
    Employees are polite but rushed. Long wait time.
  • NC
    Nomad for Christ
    3 days ago
    3.0
    It's a training facility for kids so attitude and accuracy are hit or miss. I'd give em 85% The food is mundane and often too salty, but the convenience and some of the items are a constant draw. Iced coffee and daily doubles(add ketchup and mustard)are my weakness.
  • JS
    Jason Sloan
    5 days ago
    1.0
    A sloppy mess with half the ingredients missing after a 15 minute wait across the road from the sewer treatment plant. I've been to McDonald's restaurants in 38 states, hundreds of cities, and this was THE WORST. They weren't busy. It wasn't a rush time. And I ordered double cheeseburgers. No mustard, pickles, onion, and the bottom buns were fused to the wrapper and soggy. The burgers were dry and hard with ketchup and cheese. Sound good? You will never get my business again.
  • SS
    Sherrie Silance
    Dec 14, 2025
    4.0
    In December 2025, this North Van Wert location has become a lot quicker with service compared to the South location. Definitely, more professional customer service. Along with very fresh, hot food! We have been visiting in the evening. Good Job, North McDonald's! You are getting the job done well.
  • VG
    Viki Garrison
    Nov 29, 2025
    5.0
    Mom's chicken nuggets were super hot, just the way she like 'em! 😀

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Van Wert, OH?

McDonald's in Van Wert is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 6:00 AM to 11:00 PM on Friday and Saturday.

Does this McDonald's location offer drive-thru service?

Yes, McDonald's in Van Wert has a drive-thru open from 5:00 AM to 11:00 PM on most days, extending to midnight on Fridays and Saturdays.