Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.1
910 reviews
5 stars
254
4 stars
178
3 stars
134
2 stars
96
1 star
248
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times, often exceeding 30 minutes, both in drive-thru and inside the restaurant.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food not prepared as requested.
Food Quality
Numerous customers complained about cold, stale, or poorly prepared food, with some mentioning health concerns related to food safety.
Cleanliness
Several reviews noted unsanitary conditions in the dining area and restrooms, contributing to a negative dining experience.
Staff Attitude
Feedback indicated that staff were often rude or unhelpful, with some customers expressing frustration over poor customer service.
- ACAmanda CDec 23, 20255.0Updated review 1 ⭐️ to a 5 ⭐️ 1/9/26 #1 combo and nuggets. Split between my husband and I. Only car in drive through. Food was HOT and FRESH! Came up in a timely manner. Staff was friendly. Thank you! Must be a difference of staff working.
- JWJack WildermuthDec 18, 20251.0Ordered two jbc at 730 pm thru the mobile app get there to pick it up lady at the window forgets the drink get home open the first sandwich and the meat is cold no bacon and the one thing I asked to not have on the sandwich is tomato go figure there tomato’s on there last time I’m going here if you don’t like your job and the customers that come with it go find a new job even Columbus Wendy’s arnt this bad
- BCBrice CreagerDec 18, 20251.0Wendy's has I think the best food for fast food but this Wendy's is so bad it is usually far worse then then the other fast foods. Once every four months i will try again but every time i am disappointed. Managements all needs fired and to restart fresh, come on this has been happening for years.
- SPSadie PaulNov 6, 20251.0Took me over 45 minutes to get my biggie bag and my frosties, the frosties sat and melted until they handed me it. The only competent and sober employee was a teenager who seemed new, great job kid. What the helly? I’d rather go to Arby’s now.
- JTJosiah ThomanNov 6, 20251.0There was trash on the floor. It took 15 minutes for me to get my baconator fries that turned out to be cheesy fries with zero bacon. I am now going to taco bell.
Frequently Asked Questions About Wendy's
Is Urbana Ohio Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the Wendy's Urbana OH drive-thru hours?
The drive-thru is open every day from 6:30 AM to 12:00 AM (midnight).
Is the Wendy's in Urbana still open during special circumstances?
Yes, the Urbana Wendy's is committed to serving customers every day, including during special times or events.
Does Wendy's Urbana offer breakfast?
Yes, this location serves breakfast daily including combos, sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's Urbana OH?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I order Wendy's food online or via app?
You can order through the Wendy's app available on the App Store or online at order.wendys.com.
Does this Wendy's location provide delivery and takeout options?
Yes, the Urbana Wendy's offers delivery, takeout, dine-in, and drive-thru services.
How can I contact Wendy's Urbana with questions or feedback?
You can call (937) 652-1104 directly or use Wendy's Customer Care team via their Contact page or Satisfaction Survey online.
Are there parking or nearby attractions around Wendy's Urbana?
Nearby places include Pizza Hut, Tim Hortons coffee shop, Save-A-Lot grocery store, and CVS Pharmacy, which you might visit before or after your meal.
Can Wendy's customers use nearby public services like UPS or ATMs?
Yes, there is a UPS Access Point location and LibertyX Bitcoin ATM close by for convenient shipping and cash services.
What other fast-food options are near Wendy's Urbana?
Nearby fast-food restaurants include McDonald's, Subway, Taco Bell, Domino's Pizza, and another Wendy's if you want variety or options.