Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Urbana Subway® Restaurant at 721 E Court St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Hours
Reviews
3.7
352 reviews
5 stars
153
4 stars
77
3 stars
43
2 stars
17
1 star
62
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported poor service, including long wait times, incorrect orders, and unhelpful staff.
Kiosk Ordering
The shift to kiosk ordering has been met with frustration, as customers find it inconvenient and impersonal.
Food Quality
While some customers praised the food quality, there were numerous complaints about incorrect orders and unsatisfactory food preparation.
Staff Performance
Some staff members received positive feedback for their friendliness and helpfulness, but overall staff performance was inconsistent.
Cleanliness
The cleanliness of the restaurant was noted positively by some, but others reported unsanitary conditions.
- BBBHBOct 5, 20251.0Do not order double meat on the app you wont get it and good luck getting through to anyone to get a refund
- JHJeff HobosSep 19, 20255.0Good food, The staff is hot !!
- KKKira KernsSep 19, 20255.0This was the best subway I've ever had!! I got a turkey sub and it was perfect
- AAAnonymousAug 30, 20255.0I was having such a hard day. Just nothing was going right and I was sobbing while trying to get my phone to load and order my food. Thankfully, the person I was talking to while trying to figure things out.. was the kindest and sweetest ever! There is not enough kindness in this world but I was so grateful that I met Crystal tonight! She helped me resolve my issue and was so friendly and understanding and made me feel much better! Food tasted great as well! The restaurant was nice and clean and organized and honestly.. if she is not in management, she should be! And if she is in management, she needs a raise or something! Such a fantastic person! Thank you for making my day better!
- DMDanielle MillsAug 16, 20251.0We walked in and were ready to order so we approached the counter. Evidently this location does not allow you to order in person and see your food. We were told no and there is a metal cover blocking your view. They are willing to assist if you have issues with the kiosk. But it is completely useless as you cannot pay at the kiosk. My tuna was definitely mid and though I ordered oil and vinegar on my salad, it was still quite dry. I wouldn't recommend this place.
Frequently Asked Questions About Subway
What are the operating hours of Subway at 721 E Court St, Urbana, OH?
Subway at 721 E Court St is open daily from 8:00 AM to 9:00 PM.
Does this Subway location offer catering services?
Yes, Subway at this location offers catering services to accommodate your event needs.
Is there a drive-through available at Subway at 721 E Court St?
Yes, this Subway location has a drive-through for your convenience.
Can I dine in at Subway located at 721 E Court St?
Yes, Subway at this address serves dine-in customers.
What types of meals are served at Subway in Urbana?
Subway serves breakfast, lunch, and dinner meals at this location.
What are the order and menu options available for Subway at 721 E Court St?
You can view the menu and order online via their website or app, offering quick and easy options including in-store pickup and delivery.
Is Subway closed on any major holidays?
Yes, this Subway location is closed on November 27, 2025, and December 25, 2025.
What nearby fast food options are available around Subway at 721 E Court St?
Nearby fast food options include Pizza Hut, McDonald's, Wendy's, and Taco Bell, providing a variety of dining choices close to Subway.
Are there any nearby services where I can pick up packages near Subway?
Yes, the UPS Access Point location is nearby and offers courier and shipping services conveniently close to Subway.
What activities could I do near Subway after my meal?
After your meal at Subway, you can visit the Southwest Bowling Center, a nearby bowling alley and bar, for entertainment and relaxation.