Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Urbana Subway® Restaurant at 721 E Court St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Many customers reported poor service, including long wait times, incorrect orders, and unhelpful staff.
Kiosk Ordering
The shift to kiosk ordering has been met with frustration, as customers find it inconvenient and impersonal.
Food Quality
While some customers praised the food quality, there were numerous complaints about incorrect orders and inconsistent preparation.
Cleanliness and Atmosphere
Feedback on cleanliness was mixed, with some noting a clean environment while others reported unsanitary conditions.
Staff Performance
Some staff members received positive mentions for their friendliness and helpfulness, but overall staff performance was criticized.
BB
BHB
Oct 5, 2025
1.0
Do not order double meat on the app you wont get it and good luck getting through to anyone to get a refund
JH
Jeff Hobos
Sep 19, 2025
5.0
Good food, The staff is hot !!
KK
Kira Kerns
Sep 19, 2025
5.0
This was the best subway I've ever had!!
I got a turkey sub and it was perfect
MN
Makayla N.
Aug 30, 2025
5.0
I was having such a hard day. Just nothing was going right and I was sobbing while trying to get my phone to load and order my food. Thankfully, the person I was talking to while trying to figure things out.. was the kindest and sweetest ever! There is not enough kindness in this world but I was so grateful that I met Crystal tonight! She helped me resolve my issue and was so friendly and understanding and made me feel much better! Food tasted great as well! The restaurant was nice and clean and organized and honestly.. if she is not in management, she should be! And if she is in management, she needs a raise or something! Such a fantastic person! Thank you for making my day better!
JC
James Cantrell
Oct 19, 2019
5.0
Only Subways that are bad are the ones inside stores like Wal-Mart. The stand alone stores are always fresh and super tastey.