Dunkin'

3.3
148 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Urbana, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1129 East US Highway 36, Urbana, OH
43078, United States

Hours

Reviews

3.3
148 reviews
5 stars
67
4 stars
10
3 stars
16
2 stars
11
1 star
44

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Service Speed

Numerous reviews highlighted slow service times, both in-store and at the drive-thru.

Staff Attitude

Customer experiences varied widely, with some praising friendly staff while others noted rudeness and lack of professionalism.

Product Quality

While some customers enjoyed fresh and delicious food and drinks, others complained about burnt coffee and unsatisfactory food quality.
  • AZ
    al zill
    1 day ago
    5.0
    Great employees
  • LC
    Lindsay Cushman
    4 days ago
    1.0
    We try to give this Dunkin a chance every once in a while but it always disappoints. Went through around 6pm, asked to add something at the window (there was no one else in line or inside, so wouldn’t think it’s a big deal)- one of the workers starts saying something unprofessional, the girl at the window then responds to them- the window is open, and laughs. We hear all of this, no apology or anything. We shouldn’t be made to feel like an inconvenience or uncomfortable for ordering coffee at a coffee establishment. Not worth it anymore.
  • AC
    Amanda C
    Jan 5, 2026
    1.0
    This place used to be great. But now my coffee is NEVER correct. Why is it so hard to read the sticker that tells you what goes in it? When paying over $5 for a single drink it should be perfect, every time. I order the same thing every day, sometimes in different sizes but the same ingredients; always. This morning it seems it doesn’t have the cream. Other days the Carmel seems to be cut back or the sugar. The amount of ice is always inaccurate as well. I’ll be finding another coffee shop to spend my hard earned money at. Not to mention most of the staff are zombies. Rarely do you get a good morning, have a great day or a smile for that matter.
  • FF
    From The Forest
    Dec 24, 2025
    1.0
    Soggy Hash browns. Does America run on dunkin? Who's to say? I know I most certainly do not.
  • KT
    Kara Thornburg
    Nov 16, 2025
    1.0
    NEVER GIVES OUT STRAWS FOR DOOR DASH ORDERS!!!!!! RIDICULOUS

Frequently Asked Questions About Dunkin'

What are the regular opening hours of Dunkin' in Urbana, OH?

Dunkin' in Urbana, OH is open Monday to Friday from 4:30 AM to 10:00 PM, and on Saturdays and Sundays from 5:00 AM to 10:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.