Business Details
About
Ice Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.
Details
- Drive-throughAvailable
Location
Reviews
4.3
316 reviews
5 stars
189
4 stars
68
3 stars
31
2 stars
14
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff behavior is mixed, with some praising friendly service while others report rudeness and unprofessionalism.
Pricing Issues
Several customers expressed dissatisfaction with portion sizes relative to prices, feeling that they were overcharged for the food.
Food Quality
While many enjoyed the ice cream and some food items, there were complaints about food quality, including issues with freshness and preparation.
Long Wait Times
Customers frequently mentioned long drive-thru lines and slow service, particularly during busy times.
Cleanliness Concerns
Some reviews highlighted cleanliness issues, particularly regarding food preparation and serving areas.
- MMmDec 16, 20251.0No mobile app refuses to update their store
- RRRobby RobinsonOct 18, 20255.0Pumpkin pie blizzard is the best
- JJJanie0914Oct 13, 20255.0Everyone loves dairy queen!
- OOOliviaOct 12, 20251.0Man I’m disappointed… I got 4 small items and somehow it was almost $20 dollars even though I added up what prices were on their menu board and it should have only been about $16 if that… i asked for a receipt and the receipt only said they charged the amount to my card, not how much each item was… I don’t think we will be coming back to this Dairy Queen any time soon…
- BWBrittany WilliamsAug 28, 20252.0The staff at this location are very rude. Especially in the evening. There was one time I came and there was a red head younger girl working the window, she like the others was very rude but more than “normal”. I got to the window and she didn’t say a single word to me. Didn’t even tell me my total. Didn’t say anything when handing me my items, didn’t say thank you or have a good night. Just handed me my items and shut the window. It was a very hostile interaction. I wish I could say that was the only time I’ve had that happen here but unfortunately, the customer service is lacking here.
Frequently Asked Questions About Dairy Queen (Treat)
What type of food and treats does Dairy Queen (Treat) in Urbana, OH offer?
Dairy Queen (Treat) specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, frozen novelties, and ice cream cakes.
Does Dairy Queen (Treat) in Urbana have drive-thru service?
Yes, this location offers a drive-thru for convenient service.
Is Dairy Queen (Treat) family-friendly and suitable for kids?
Yes, Dairy Queen (Treat) is family-friendly and good for kids.
What are some ways to get exclusive deals from Dairy Queen (Treat)?
You can download the Dairy Queen app for exclusive deals.
Where is Dairy Queen (Treat) located?
It is located at 1047 N Main St, Urbana, OH 43078-1081, USA.
What are some nearby places to Dairy Queen (Treat) where I can grab a meal or drink?
Nearby options include BJ's Drive Thru for drinks and wine, and Our Hero Express Subs for sandwiches.
Are there any nearby services where I can do laundry while visiting Dairy Queen (Treat)?
Yes, Laundry Hut and Wright's Cleaners are nearby for your laundry and dry cleaning needs.
If I want a coffee before or after my visit to Dairy Queen (Treat), where can I go nearby?
You can visit The Spotted Cow Coffeehouse or Spotted Cow Coffeehouse, both located nearby for coffee and cafe options.
How can I contact Dairy Queen (Treat) Urbana?
You can call them at +1 937-653-7619.
When was Dairy Queen (Treat) in Urbana established?
This Dairy Queen location was established in 2019.