Arby's

3.7
553 reviews
Get DirectionsCallWebsite

Business Details

639 Scioto St, Urbana, OH
43078, United States
(937) 653-3331
http://www.arbys.com/locations/us/oh/urbana/639-scioto-st/store-7128
GoogleFacebookInstagramTwitterLinkedInTikTok

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
639 Scioto St, Urbana, OH
43078, United States

Hours

Reviews

3.7
553 reviews
5 stars
210
4 stars
142
3 stars
83
2 stars
43
1 star
75

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold food, poorly made sandwiches, and inconsistent quality across different visits.

Service Issues

Numerous reviews highlighted slow service, incorrect orders, and unhelpful staff, leading to a frustrating customer experience.

Cleanliness

Several customers noted unsanitary conditions in the dining area and restrooms, contributing to a negative impression of the restaurant.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendly service and mentioned enjoyable food items.
  • AJ
    Amber Jenkins
    Dec 19, 2025
    4.0
    Pretty good for fast food.
  • BM
    Barbara Miller
    Dec 8, 2025
    1.0
    Absolutely terrible! My food arrived cold and I found a hair in my cheddar and beef. Wouldn’t recommend this restaurant.
  • CP
    Caleb Porter
    Dec 3, 2025
    1.0
    Visited this location for lunch the other day and was disgusted from the conditions of the dining area and restrooms. Decided to order my food to go and took 15 minutes to get it just for it to be cold and made sloppy. Not to mention the poor attitudes from employees and explicit language being heard from some of the workers in the back. You’d have a better experience going to one of the Springfield locations. Very disappointing.
  • VV
    vlad
    Nov 28, 2025
    1.0
    I got my roast beef classic and there was a long black hair in my sandwich, i pulled out from my mouth. Service took 20 minutes for 2 sandwiches and for compensation we got 2 cold cherry and apple turnovers. Please wear hairnets if you don’t want 1 star reviews 😉.
  • SG
    Scott gove
    Oct 29, 2025
    5.0
    Ok let's talk about steak nuggets!!! I mean this just awesome...you can get a bowl or sandwich or box of them any way you choose won't be wrong...what you waiting for...go get you some !!! Tell em Richard sent you
Read more reviews on Google