Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
923 reviews
5 stars
407
4 stars
245
3 stars
138
2 stars
51
1 star
82
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported issues with rude staff and poor service, including long wait times and incorrect orders.
Food Quality
Many reviews mentioned that the food was often served cold, stale, or not prepared as requested, leading to dissatisfaction.
Cleanliness
Several customers noted that the restaurant, particularly the restrooms, were not well-maintained and often dirty.
Staff Friendliness
While some customers praised friendly staff, others experienced rudeness, indicating inconsistency in service.
Order Accuracy
Numerous complaints were made about incorrect orders and items missing from orders, suggesting a lack of attention to detail.
- CFCyndy FadeleyNov 14, 20252.0I bought food for 5 people. Did not get my baconator and fries. Disappointing as I live 15 miles away. My kids ate, I did not.
- DPdeanna pahlNov 1, 20251.0Just went thru the drive thru 11/1/25 at 5:40 pm. Wanted to try the new chicken tenders. Paid for chicken tenders but only got a 4 piece nugget. So freaking disappointing to pay over $12 for 4 nuggets. They always remind me why I don't frequent their establishment.
- SCSugar CreekOct 25, 20251.0Very rude manager and the food was 👎 after waiting almost 30 minutes. I feel it's definitely went downhill and if they continue on this way, it will go even farther down.
- JHJake HarperSep 17, 20251.0This place is trash always getting the order wrong, long wait times, how does it take 10 minutes to make 3 burgers? Get my fries and they’re cold, order a sandwich with no mayo no lettuce, has mayo on it. This isn’t the first time this has been an issue if I could give them a zero I would.
- SEsean1013 EAug 29, 20251.0Got there at 7:45pm waited in drive thru for about 20 mins. Without the line moving at all just 2 cars ahead of me. Decided to go in to order with one person in front of us in side they ordered some of the new mixed frosties. Which took them about 15mins. To make... stood there another 10 mins waiting for our order to be taken as the 2 people behind us put in app orders then served them next still before taking our order as we have been waiting quite some time. Basically got there at 745 and didnt leave until 850 with a to go order.......
Frequently Asked Questions About Wendy's
Is 629 - Upper Sandusky Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Upper Sandusky, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Upper Sandusky, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (419) 731-3614.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 629 - Upper Sandusky Wendy’s serve breakfast?
Yes, this Wendy’s location in Upper Sandusky, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru at Wendy's in Upper Sandusky, OH is open daily from 7:00 AM to midnight.
Is this Wendy's in Upper Sandusky currently open?
Yes, the 629 - Upper Sandusky Wendy's location is open and committed to serving quality food every day.
Does this Wendy's location offer delivery and takeout options?
Yes, this Wendy's location offers takeout, delivery where available, dine-in, and drive-thru services.
Can I order food from Wendy's using a mobile app?
Yes, you can order using the Wendy's app, which is available on the Apple App Store, or through the website order.wendys.com.
Does this Wendy's serve breakfast, and what meal times are available?
Yes, this Wendy's offers breakfast, lunch, and dinner meal options.
What payment methods are accepted at Wendy's Upper Sandusky?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's Upper Sandusky location for feedback or questions?
You can call this location directly at (419) 731-3614 or use the Wendy's Customer Care live chat and survey links online.
Where can I find menu pricing and nutrition information for Wendy's?
Menu pricing and nutrition details are available on order.wendys.com or the Wendy's mobile app, with prices depending on location.
What other fast food restaurants are near Wendy's in Upper Sandusky?
Nearby fast food options include Taco Bell and Arby's, both within close proximity for additional dining choices.
What other amenities are nearby that might be useful to Wendy's customers?
Customers can find gas stations like Speedway, a hotel named Royalton Inn & Suites, and Walmart Upper Sandusky nearby for convenience before or after visiting Wendy's.