Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
928 reviews
5 stars
409
4 stars
247
3 stars
138
2 stars
51
1 star
83
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect orders, including missing items and wrong food being served.
Service Speed
Many reviews highlighted long wait times, both in the drive-thru and inside the restaurant, leading to customer frustration.
Staff Attitude
Feedback was mixed regarding staff friendliness, with some praising the service while others noted rudeness and lack of attentiveness.
Cleanliness
Several customers expressed concerns about the cleanliness of the restaurant and restrooms, indicating a need for better maintenance.
Food Quality
While some customers enjoyed their meals, others complained about food being cold, stale, or not meeting expectations.
- JMJeff MartinJan 2, 20261.0The person taking the money was very rude and then burgers had been sitting and where not fresh at all. Do not care if I got back for the money spent was not worth it.
- CFCyndy FadeleyNov 14, 20252.0I bought food for 5 people. Did not get my baconator and fries. Disappointing as I live 15 miles away. My kids ate, I did not.
- DPdeanna pahlNov 1, 20251.0Just went thru the drive thru 11/1/25 at 5:40 pm. Wanted to try the new chicken tenders. Paid for chicken tenders but only got a 4 piece nugget. So freaking disappointing to pay over $12 for 4 nuggets. They always remind me why I don't frequent their establishment.
- SCSugar CreekOct 25, 20251.0Very rude manager and the food was 👎 after waiting almost 30 minutes. I feel it's definitely went downhill and if they continue on this way, it will go even farther down.
- JHJake HarperSep 17, 20251.0This place is trash always getting the order wrong, long wait times, how does it take 10 minutes to make 3 burgers? Get my fries and they’re cold, order a sandwich with no mayo no lettuce, has mayo on it. This isn’t the first time this has been an issue if I could give them a zero I would.
Frequently Asked Questions About Wendy's
Is 629 - Upper Sandusky Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru at Wendy's in Upper Sandusky, OH is open daily from 7:00 AM to midnight.
Is this Wendy's in Upper Sandusky currently open?
Yes, the 629 - Upper Sandusky Wendy's location is open and committed to serving quality food every day.
Does this Wendy's location offer delivery and takeout options?
Yes, this Wendy's location offers takeout, delivery where available, dine-in, and drive-thru services.
Can I order food from Wendy's using a mobile app?
Yes, you can order using the Wendy's app, which is available on the Apple App Store, or through the website order.wendys.com.
Does this Wendy's serve breakfast, and what meal times are available?
Yes, this Wendy's offers breakfast, lunch, and dinner meal options.
What payment methods are accepted at Wendy's Upper Sandusky?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's Upper Sandusky location for feedback or questions?
You can call this location directly at (419) 731-3614 or use the Wendy's Customer Care live chat and survey links online.
Where can I find menu pricing and nutrition information for Wendy's?
Menu pricing and nutrition details are available on order.wendys.com or the Wendy's mobile app, with prices depending on location.
What other fast food restaurants are near Wendy's in Upper Sandusky?
Nearby fast food options include Taco Bell and Arby's, both within close proximity for additional dining choices.
What other amenities are nearby that might be useful to Wendy's customers?
Customers can find gas stations like Speedway, a hotel named Royalton Inn & Suites, and Walmart Upper Sandusky nearby for convenience before or after visiting Wendy's.