Many customers expressed disappointment with the quality and consistency of the ice cream and blizzards, often receiving cups filled mostly with vanilla ice cream and lacking the advertised toppings.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders, leading to a frustrating experience for many customers.
Friendly Staff
Despite service issues, some customers noted that certain staff members were friendly and helpful, providing a positive interaction amidst the overall negative feedback.
Operational Hours
Several customers reported issues with the business's operating hours, including early closures and locked doors before the posted closing time, causing inconvenience.
Cleanliness and Environment
While some reviews mentioned cleanliness, others noted that the dining area was messy or closed, impacting the overall experience.
AR
Austin Ruiz
4 days ago
1.0
Both Blizzards were straight water. Obviously wasn't flipped as they would have poured out. Basically donated money to their location. One and done. Wont be back.
GM
Ginny Mckeever
Oct 12, 2025
2.0
I stopped for a sandwich and medium blizzard of the month oreo peanut butter cup. Half way in the blizzard there were no more toppings just vanilla the rest of the way to the bottom. Very disappointed they were friendly though
JK
Jennifer King
Oct 3, 2025
1.0
My son and I went to get a couple blizzards and let's just say we pretty much paid for an over priced cup of vanilla ice cream. The royal strawberry cheesecake blizzard is suppose to have strawberry stuff in the middle a long with chunks of cheesecake and graham crackers, well it was a large cup of vanilla ice cream with no cheesecake chunks no graham cracker and only 2 huge chunks of strawberries on the top with a very little strawberry syrup....we will not be back to this location.....
LR
Lorie Rohe
Sep 6, 2025
1.0
By far the worst only had blizzard treat on the very top, nothing throughout the cup, thanks for the expensive cup of ice cream
LR
Lisa Rife
Aug 30, 2025
1.0
Ordered a Mint Oreo blizzard...not exactly sure what I was given...a blizzard cup filled with vanilla ice cream with a few crushed oreos on top covered in a green syrup...oh and don't forget the flying bug hooked to the side of the cup. Inedible....threw it away. Wasted $5.09. Won't be back.