Arby's

4.0
830 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1745 E Wyandot Ave, Upper Sandusky, OH
43351, United States

Hours

Reviews

4.0
830 reviews
5 stars
371
4 stars
243
3 stars
111
2 stars
40
1 star
65

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some experiencing cold or poorly prepared items, while others enjoyed fresh and hot meals.

Service Issues

Several reviews highlighted slow service and order inaccuracies, with some customers expressing frustration over staff attitudes.

Cleanliness

Many customers noted that the restaurant was clean and well-maintained, contributing positively to their dining experience.

Music Preference

The choice of Christian music played in the restaurant received mixed reactions, with some customers enjoying it while others found it off-putting.

Pricing Concerns

Customers expressed dissatisfaction with rising prices and smaller portion sizes, feeling that the value for money has decreased.
  • ET
    Elvie Toppings
    Dec 31, 2025
    5.0
    Love that they play Christian music. Staff is wonderful too. 2 thumbs up
  • LT
    Lorry Thiel
    Dec 27, 2025
    4.0
    Very friendly new casher that made us smile. That doesn't happen very often at a fast food place.
  • DR
    Diana R
    Dec 6, 2025
    5.0
    Had to get my favorite sandwich from Arby's tonight!
  • SB
    Shell Barr
    Nov 13, 2025
    2.0
    Food was awful, cold sandwiches & curly fries were old, cold, hard. Beef & cheddar & roast beef sliders.
  • DW
    Darrell Watson
    Nov 10, 2025
    1.0
    Ordered delivery due to my recent surgery and the fact that I couldn't leave my house and of course they can't double check the order before it left the store and it was missing one of the main items. So frustrating. Tried submitting a response to the owner in the comments but received this each time I tried. (The requested URL was rejected. Please consult with your administrator. Your support ID is 8fa83c4f-e958-40e9-a7b7-fb4e02ad2b93) I think they do it on purpose just to get you to give up so they dont have to deal with it. Well you win. I gave up.