Wendy's

Reviews

• SF

  Sami Faour

  1 day ago
  1.0
  I’ve been coming to this Wendy's for over 10–15 years and even pass other locations to come here because it’s always been clean with good service. That’s why this experience was disappointing. I ordered a spicy chicken combo plus two extra spicy chicken sandwiches, but got one chicken and two hamburgers instead. I’m on crutches, so I had to send my son in to fix it. That’s when we were told they were out of spicy chicken—only after the mistake—and then had to wait over 20 minutes. Meanwhile, the rest of the food was getting cold. Honestly, it would have been a complete disaster if I had driven home and only then discovered the order was wrong. I’m glad I checked it in the parking lot. This isn’t the first issue recently—on a previous visit, my order was also wrong (though they did fix it right away). I’m not trying to complain—I just want to see this location get back to the quality it’s always had. If you’re out of something, please let customers know instead of making substitutions without asking. Hopefully this isn’t related to the new automated/robot order system, but something clearly needs attention. Still hoping this location improves, because it’s been my go-to for years.
• KB

  Kate B

  2 days ago
  3.0
  It took for ever to get our food and our server never looked busy and kept staring at his phone wal chashing us out
• DJ

  Deanna Jones

  Mar 15, 2026
  5.0
  It was clean. Even though bathrooms. Got my order right. And the food was hot!!
• MG

  Michael Golec

  Mar 7, 2026
  1.0
  The customer service here is terrible. Had a simple order of a medium fry and 4 piece nugget with BBQ sauce through the drive thru, asked to pull up for fries and waited 10 minutes. No other cars came through. 2 young ladies arrived in the driving room during the wait. Decided to go in since it appeared they forgot about my order. They did, there were fries and nuggets in the warming area and the manager, Luke, was explaining to another employee how to clean the fryer. They didn't notice I was the cash register until I announced myself. They said they didn't even know I was waiting. Gave me the old fries and nuggets, without sauce until I asked for it. Clueless. They didn't even know the 2 ladies were waiting for their order. They did give me a card for a free combo meal but the customer service here was non-existent. Would avoid this location if at all possible.
• PH

  P A H

  Mar 6, 2026
  5.0
  Luke the cashier was amazing. Great job!

Frequently Asked Questions About Wendy's