Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported rude and unhelpful staff, with frequent complaints about incorrect orders and poor communication.
Food Quality
The quality of food was inconsistent, with some customers receiving cold or overcooked items, while others praised the freshness of their meals.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and a lack of cleanliness in the dining area.
Technology Problems
Customers expressed frustration with the automated ordering system, citing difficulties in placing orders and issues with the kiosk.
Mixed Experiences
Overall experiences varied widely, with some customers enjoying their visits while others had negative encounters, indicating a lack of consistency in service and food quality.
TM
Tony Maddux
Jan 3, 2026
4.0
It's Wendy's- same as it was last time you were there.
PH
Paul Hawkfield
Dec 28, 2025
2.0
Employees don't seem to speak or understand English very well.
BH
Bryan Holcomb
Dec 10, 2025
2.0
Went through the drive through and the “AI” computer system would not let me place my order without constant interruptions. Now, a live person took the order, but also rude and interrupted the order. No receipt provided and the delicious Baconator I was expecting was a Jr cheeseburger with a sad piece of bacon. Will not be back.
DH
david honeycutt
Nov 20, 2025
1.0
This place is sooo slow and the majority of the time the order is wrong. The lady at the register doesn't understand English at all
AQ
Adam Quinn
Oct 30, 2025
2.0
Fries were cold, I asked for extra ranch and they forgot that. The grilled chicken wrap wasn’t even warm. Will not be back here.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 3040 Northwest Blvd. currently open?
Yes, Wendy's at 3040 Northwest Blvd. in Upper Arlington, OH is open and ready to serve you.
What are the drive-through hours for this Wendy's location?
The drive-through is open from 6:00 AM to midnight Monday through Friday, and from 7:00 AM to midnight on Saturdays and Sundays.
Does this Wendy's serve breakfast?
Yes, this location serves breakfast with options including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's 3040 Northwest Blvd.?
They accept American Express, Cash, Discover, Mastercard, and Visa payments.
Can I order Wendy's food online or through a mobile app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app for pickup, delivery, or dine-in.
How can I provide feedback or contact this Wendy's location?
You can provide feedback via their Customer Care page, call (614) 459-2370 directly, or use their customer satisfaction survey online.
Is Wendy's offering delivery near me in Upper Arlington?
Delivery availability can be checked by entering your address on the Wendy’s app or order.wendys.com to see if delivery is offered in your area.
What nearby places of interest could I visit before or after Wendy’s?
You might visit Donatos Pizza or Yabo's Tacos for more dining options, or explore beauty salons like Skinnlux and Style Suites nearby for a relaxing spa experience.
Are there any nearby banks or financial services when visiting Wendy's?
Yes, First Financial Bank, Huntington National Bank, and Coinme ATM services are nearby for your financial needs.
How can I get to this Wendy's location using local landmarks or transit?
This Wendy’s is located near Upper Arlington High School and USPS Collection Point, making it easy to find if you are visiting these landmarks.