Wendy's

3.6
624 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3040 Northwest Blvd., Upper Arlington, OH
43221, United States

Hours

Reviews

3.6
624 reviews
5 stars
239
4 stars
154
3 stars
91
2 stars
41
1 star
99

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and food items being missing or wrong.

Service Quality

Customer service was frequently described as rude or dismissive, with several instances of staff being unhelpful or hostile.

Food Freshness

While some customers praised the freshness of the food, many others complained about receiving cold or overcooked items.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and unclean dining areas.

Technology Issues

The automated drive-thru system received criticism for being confusing and malfunctioning, leading to incorrect orders.
  • AQ
    Adam Quinn
    Oct 30, 2025
    2.0
    Fries were cold, I asked for extra ranch and they forgot that. The grilled chicken wrap wasn’t even warm. Will not be back here.
  • SS
    Sheshe
    Oct 22, 2025
    3.0
    Someday they will get my drive through order correct, but that day was not the day.
  • ML
    Michelle Lyman
    Sep 17, 2025
    4.0
    Kind of slow but food was good
  • AM
    Arlene Marshall
    Aug 29, 2025
    1.0
    They don't clean
  • AM
    Antonio Mobley
    Jul 27, 2025
    5.0
    Best Wendy’s I had in a long time… the fries was Hot and Fresh! The sandwich was so good and Fresh! Excellent service!

Frequently Asked Questions About Wendy's

Is 3040 Nw Blvd. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.