Wendy's

3.6
630 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3040 Northwest Blvd., Upper Arlington, OH
43221, United States

Hours

Reviews

3.6
630 reviews
5 stars
240
4 stars
155
3 stars
91
2 stars
44
1 star
100

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported rude and unhelpful staff, with frequent complaints about incorrect orders and poor communication.

Food Quality

The quality of food was inconsistent, with some customers receiving cold or overcooked items, while others praised the freshness of their meals.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and a lack of cleanliness in the dining area.

Technology Problems

Customers expressed frustration with the automated ordering system, citing difficulties in placing orders and issues with the kiosk.

Mixed Experiences

Overall experiences varied widely, with some customers enjoying their visits while others had negative encounters, indicating a lack of consistency in service and food quality.
  • TM
    Tony Maddux
    Jan 3, 2026
    4.0
    It's Wendy's- same as it was last time you were there.
  • PH
    Paul Hawkfield
    Dec 28, 2025
    2.0
    Employees don't seem to speak or understand English very well.
  • BH
    Bryan Holcomb
    Dec 10, 2025
    2.0
    Went through the drive through and the “AI” computer system would not let me place my order without constant interruptions. Now, a live person took the order, but also rude and interrupted the order. No receipt provided and the delicious Baconator I was expecting was a Jr cheeseburger with a sad piece of bacon. Will not be back.
  • DH
    david honeycutt
    Nov 20, 2025
    1.0
    This place is sooo slow and the majority of the time the order is wrong. The lady at the register doesn't understand English at all
  • AQ
    Adam Quinn
    Oct 30, 2025
    2.0
    Fries were cold, I asked for extra ranch and they forgot that. The grilled chicken wrap wasn’t even warm. Will not be back here.

Frequently Asked Questions About Wendy's

Is 3040 Nw Blvd. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's at 3040 Northwest Blvd. currently open?

Yes, Wendy's at 3040 Northwest Blvd. in Upper Arlington, OH is open and ready to serve you.