Jimmy John's

3.2
175 reviews

About

Sandwich Restaurant

Location

Jimmy John's
3241 Tremont Rd, Upper Arlington, OH
43221, United States

Hours

Reviews

3.2
175 reviews
5 stars
72
4 stars
17
3 stars
10
2 stars
18
1 star
58

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service and long wait times for both in-store and delivery orders, with many expressing frustration over unprofessional staff behavior.

Food Quality

While some customers enjoyed the food, there were numerous complaints about incorrect orders, insufficient ingredients, and overall dissatisfaction with the quality of the sandwiches.

Staff Friendliness

Several reviews highlighted the friendliness and helpfulness of the staff, although this was inconsistent, with some customers experiencing rude or inattentive service.

Operational Issues

Many customers noted ongoing operational problems, including lack of bread, poor management, and issues with online ordering and delivery.
  • NW
    N W
    Dec 16, 2025
    1.0
    These people will waste your time every single time. Get your crap together
  • JB
    Jake Bowshier
    Dec 16, 2025
    5.0
    My favorite place to get a meal, love all the staff here! Great family atmosphere, they make you feel as if your at home! (Nightime)Jays charisma and bubbly personality, never fails to make me laugh! During the morning time, Chassity gets you right! Done with motherly love and makes sure your in and out with a coke and a smile!
  • BB
    Brooklynn B
    Nov 23, 2025
    5.0
    Great food! Great service! Freaky fast!
  • TK
    Tom K
    Nov 23, 2025
    5.0
    The food is the same at every Jimmy Johns but the staff here is probably some of the best. They're super friendly and engaging and accommodate my sons particular requests.
  • MM
    Michael
    Nov 22, 2025
    5.0
    These workers we’ve very helpful service was very fast and also was very clean. Seems like good things happen here!