Business Details
About
Asian RestaurantKorean RestaurantGluten-Free RestaurantCatererAsian Fusion Restaurant
BIBIBOP Asian Grill is a fast casual restaurant that serves customizable bowls. Our healthy, Asian-inspired ingredients are gluten-free & vegan friendly
Location
Hours
Reviews
4.1
368 reviews
5 stars
216
4 stars
60
3 stars
32
2 stars
16
1 star
44
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food quality, including undercooked rice and meats, as well as inconsistent portion sizes.
Service Issues
Many reviews highlighted poor customer service experiences, including rude staff, slow service, and unprofessional behavior from management.
Cleanliness Concerns
Several customers noted unsanitary conditions in the dining area and food preparation practices, raising health concerns.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific employees for their excellent service and friendliness.
Inconsistent Availability
Customers expressed frustration over the restaurant being out of key menu items, particularly during peak hours.
- SSSonalto SonaltoDec 14, 20251.0Ordered delivery. Cucumbers were old, and chicken was incorrect. Ordered regular chicken, got spicy. Delivery guy had the nerve to photograph me once he'd handed me my order. Won't order from this location again. No response when I called the restaurant.
- MSMimi ShinadaDec 11, 20255.0I ordered my usual grilled chicken with purple rice and veggies. For some reason, my carrots had a spicy something in it. They was definitely a food not to eat after getting over an infection.
- IKIbrahim KabaNov 29, 20255.0I ordered two bowls on Saturday, November 9th, 2025 at 7pm, and the crew working that day and time were the BEST cooks. It was my best order all year — the seasonings and the thicker cuts of chicken were on point. Whoever those two young guys were who handed me my order, they need a raise.
- BHBrant HostetlerNov 23, 20251.0Worst Bibibop experience so far with the chain at this location. Bugs all over my table and fountain /trash. Some type of fly. Holes in the counters. Cold miso soup in the kettle. Disappointed. Won’t be returning to this location again.
- SCScott ColemanNov 19, 20251.0My order was supposed to be ready by 4:23 pm. I did not arrive until about 4:35pm. There were no other customers in store and 3 employees were working. The person whom seemed like the manager was unapologetic and simply asked if I wanted to cancel order. Management definitely needs training and should possibly be demoted since she doesn't seem to care and was not interested in accepting accountability!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I wonder had I been another race if she would have acted differently and I'm pretty sure she would have acted differently had I been Jewish and/or white! Did not get a chance to my lunch on time because by the time I made it home my lunch was over. While eating I discovered a cucumber produce sticker in my food. Make this make sense. Not only was the order late and messed up my lunch but then when I I began to eat it I found a non food item in my food. It was a cucumber produce sticker in my food. This is unacceptable behavior. Management obviously needs training and should probably be demoted. See pictures
Frequently Asked Questions About BIBIBOP Asian Grill
What type of cuisine does BIBIBOP Asian Grill specialize in?
BIBIBOP Asian Grill specializes in Korean cuisine, offering customizable Bibimbap bowls with Asian-inspired, gluten-free, and vegan-friendly ingredients.
What are the regular opening hours for BIBIBOP Asian Grill?
BIBIBOP Asian Grill is open Monday through Saturday from 10:30 AM to 9:30 PM, and on Sunday from 11:00 AM to 9:00 PM.
Does BIBIBOP Asian Grill offer delivery or pickup services?
Yes, BIBIBOP Asian Grill offers both in-store pickup and delivery services.
Is drive-through service available at BIBIBOP Asian Grill?
No, drive-through service is not available at BIBIBOP Asian Grill; the drive-through hours are closed all week.
What payment methods are accepted at BIBIBOP Asian Grill?
BIBIBOP Asian Grill accepts American Express, Discover, MasterCard, and Visa credit cards.
Where is BIBIBOP Asian Grill located?
BIBIBOP Asian Grill is located at 13934 Cedar Rd, University Heights, OH 44118, USA in the University Heights - Cedar Center area.
What is the recommended attire when visiting BIBIBOP Asian Grill?
The recommended attire for visiting BIBIBOP Asian Grill is casual.
Which nearby plaza can customers visit near BIBIBOP Asian Grill?
Customers can visit Cedar Center plaza, which is located near BIBIBOP Asian Grill and offers various shops and services.
Are there pet services available near BIBIBOP Asian Grill?
Yes, nearby pet stores and services such as Hollywood Feed and PetPeople offer pet supplies and same-day home delivery and curbside pickup.
What entertainment or event planning services are close to BIBIBOP Asian Grill?
Nearby, Cleveland Bouncers provides party supply, rental services, and event planning, which customers might find useful for celebrations after dining at BIBIBOP Asian Grill.