Business Details
About
Asian RestaurantKorean RestaurantGluten-Free RestaurantCatererAsian Fusion Restaurant
BIBIBOP Asian Grill is a fast casual restaurant that serves customizable bowls. Our healthy, Asian-inspired ingredients are gluten-free & vegan friendly
Location
Hours
Reviews
4.1
364 reviews
5 stars
214
4 stars
60
3 stars
32
2 stars
16
1 star
42
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some praising friendly staff while others report rude or unprofessional behavior.
Food Quality
Food quality is inconsistent, with reports of undercooked rice and overcooked meats, leading to disappointment among customers.
Cleanliness
Several reviews highlight unsanitary conditions, including dirty dining areas and improper food handling practices.
Employee Training
There are concerns about the need for better employee training and management practices, as many customers feel staff lack proper customer service skills.
Portion Sizes
Customers frequently mention that portion sizes are inadequate for the price, with some expressing dissatisfaction over receiving less food than expected.
- BHBrant Hostetler1 day ago1.0Worst Bibibop experience so far with the chain at this location. Bugs all over my table and fountain /trash. Some type of fly. Holes in the counters. Cold miso soup in the kettle. Disappointed. Won’t be returning to this location again.
- 111AndOnlyScottG5 days ago1.0My order was supposed to be ready by 4:23 pm. I did not arrive until about 4:35pm. There were no other customers in store and 3 employees were working. The person whom seemed like the manager was unapologetic and simply asked if I wanted to cancel order. Management definitely needs training and should possibly be demoted since she doesn't seem to care and was not interested in accepting accountability!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I wonder had I been another race if she would have acted differently and I'm pretty sure she would have acted differently had I been Jewish and/or white! Did not get a chance to my lunch on time because by the time I made it home my lunch was over. While eating I discovered a cucumber produce sticker in my food. Make this make sense. Not only was the order late and messed up my lunch but then when I I began to eat it I found a non food item in my food. It was a cucumber produce sticker in my food. This is unacceptable behavior. Management obviously needs training and should probably be demoted. See pictures
- TLTasheema LittleNov 16, 20252.0I really do like bibibop. Im so disappointed with my food. I order 2 bowl and got extra potatoes and every single potato was raw and severely undercooked. It was un edible and i had to fish through the bowl to get them all out. To make matters worst. I tried to call the establishment and no one ever answers. It just ring ring ring.. im never going again
- DCDavid CutronaOct 11, 20255.0What great service. They didn't act like I was annoying them placing an order. In fact she helped me through it!
- GSG. SupertrampSep 22, 20252.0The food quality has significantly declined over time. The white rice is undercooked pretty much every time I’ve gone to this location, (hard and crunchy 😒) and the meats are cold and overcooked to the maxed (dry as humanly possible). Really concerning considering it used to be so good. The lady that served me my bowl today was nice and gave good portions so it’s not her fault. Overall, just disappointing that some of the employees don’t care about the quality of food. The location on SOM Center Rd. in mayfield is far superior.
Frequently Asked Questions About BIBIBOP Asian Grill
What type of cuisine does BIBIBOP Asian Grill specialize in?
BIBIBOP Asian Grill specializes in Korean cuisine, offering customizable Bibimbap bowls with Asian-inspired, gluten-free, and vegan-friendly ingredients.
What are the regular opening hours for BIBIBOP Asian Grill?
BIBIBOP Asian Grill is open Monday through Saturday from 10:30 AM to 9:30 PM, and on Sunday from 11:00 AM to 9:00 PM.
Does BIBIBOP Asian Grill offer delivery or pickup services?
Yes, BIBIBOP Asian Grill offers both in-store pickup and delivery services.
Is drive-through service available at BIBIBOP Asian Grill?
No, drive-through service is not available at BIBIBOP Asian Grill; the drive-through hours are closed all week.
What payment methods are accepted at BIBIBOP Asian Grill?
BIBIBOP Asian Grill accepts American Express, Discover, MasterCard, and Visa credit cards.
Where is BIBIBOP Asian Grill located?
BIBIBOP Asian Grill is located at 13934 Cedar Rd, University Heights, OH 44118, USA in the University Heights - Cedar Center area.
What is the recommended attire when visiting BIBIBOP Asian Grill?
The recommended attire for visiting BIBIBOP Asian Grill is casual.
Which nearby plaza can customers visit near BIBIBOP Asian Grill?
Customers can visit Cedar Center plaza, which is located near BIBIBOP Asian Grill and offers various shops and services.
Are there pet services available near BIBIBOP Asian Grill?
Yes, nearby pet stores and services such as Hollywood Feed and PetPeople offer pet supplies and same-day home delivery and curbside pickup.
What entertainment or event planning services are close to BIBIBOP Asian Grill?
Nearby, Cleveland Bouncers provides party supply, rental services, and event planning, which customers might find useful for celebrations after dining at BIBIBOP Asian Grill.